The Lacquer Room in Kansas City, MO

I’ve been to the Lacquer Room a couple times now. Every time I have felt very rushed despite booking my appointments ahead of time. This past visit, my nail tech was blatantly checking the time and trying to get to her next client. She did not care about me at all. My nails were nothing like I wanted them and looked sloppy. I even showed her a picture and asked for specific colors and she flat out refused to give me what I want. I felt like I was constantly negotiating with her to get what I want. It was clear she wanted me in and out.

Nail salons like this push you through like cattle and expect you to tip. Frustrating.

We are not regular nail salon people, we go maybe every 6 months or less. My 8 year old daughter and I went yesterday for the first time to The Lacquer Room. The service was great, the staff was friendly and there was no wait (we had an appointment but even when we’ve had appointments in the past at other places we have had to wait for up to an hour). Not here! We were in and out in less than an hour and half. We both got Mani/Pedis with gel polish for our manicures. I got the Tropical Paradise Pedicure and it was very relaxing. My daughter agrees they were the best we’ve ever been to! Also the prices are comparable to other nail salons in the area. We will definitely be repeat customers.

I’ve been going to the Lacquer room for a few years now. I typically call a few hours before I’d like to come in, and most times can get an appointment that quickly. What I love most about this salon though, is that you don’t need to worry about requesting a specific nail tech, because all of them have done incredible on my nails. The stations are set up connecting and in a circle which I also love, I usually end up chatting with the person next to me and it makes the salon experience more social (and you can see the nails being done next to you as an idea for next time!)

Looking for a great, trendy, client oriented nail salon? Lacquer Room is the one! They can get pretty busy so making an appointment is the way to go. Ps. If you aren’t in the Liberty area, they have another salon, Nail Society, near the plaza that takes things to another level!

I’ve been a few times for pedicures and dip manicure. This is the best (mostly quiet/calm) environment in a nail salon that I’ve experienced in Liberty. However, the first two times I went, I made appointments and they were running way behind- I didn’t get seen until 25-30 minutes after my appointment time. Was there for over two hours both times and it was a little off-putting to me that I made an appointment and was punctual but they were so late. This time I was seen on time which was a nice surprise but then felt incredibly rushed through the whole appointment. She barely massaged at all during the pedicure. My parrafin wax hadn’t dried before she removed it. I got a dip manicure and pedicure in less than an hour and a half. Which I guess, props to her for being quick, but I would have enjoyed my pedicure a little more with more care and not feeling like she was in a hurry the whole time. She had another client seated and waiting for her before my pedicure finished. Also, I reeeally dislike the way they soak off dip manicures (sticking your hands in a bowl/baggie of acetone). I’ve never seen that done at another salon and the chemical reaction is hot and kind of uncomfortable, not to mention messy. It makes my hands feel so dry afterward too. Not sure why they can’t do acetone/cotton/foil which seems way nicer to me. I will likely be back anyway because I haven’t found a better spot in Liberty. They are busy because they do a good job (my nails always look great) and I know there are things that can’t be controlled (like people showing up late), but maybe need to work on time management and please change the way they soak off dip manicures.