Elite Nails

I had such an amazing experience! From the friendliness of the staff to the cleanliness of the salon there is nothing I can complain about. Jade did my nails and she did an exceptional job communicating with me about what I would feel most confident in. This is my second time coming in as well as her doing my nails and she is the most talented & detailed artist I have been to! Highly recommend elite nails for everyone.

Nails and waxing are fantastic! First, the cost for a long full set was actually reasonable. You can tell Amy is very experienced because she did the coffin shape perfectly, but also fairly fast!! I always love the way my brows look after getting them waxed here too; they know how to shape them to your liking. Very warm and welcoming environment 😊

I love how everyone is so nice and they do such an amazing job at everything! I’ve been coming here recently (November to be specific) since I just moved to the area and needed to find a new place to get my nails done and I’m so happy to say that I finally found it!! Amy did my nails and she’s amazing and such a kind person🩷

I was honestly ” on the fence” about writing this review but after being a customer here for the last 4 years- I decided I finally needed to and then move on from this place. I don’t know how else to put it but
Tammi- you are just plain RUDE, For the last 4 years I have had 3 or 4 appointments rescheduled or cancelled by Amy- because she overlooked or overbooked someone- and have still come back as a customer and tipped very well- no matter what- I always tipped well..
BUT
my last appointment I made with Tammi- I was 10 minutes late- and without even enough respect on her part to ask me “why”

she BARKED at me to go and “pick out my nail color “and added “YOU are already 15 minutes late” I have known Tammi now for 2 years and deserved at LEAST enough respect for her to give me the benefit of the doubt- I am not a usually late customer and she knows me……it was ridiculous honestly…she then proceeded to basically give me the silent treatment throughout the appointment- maybe you are burnt out and need to move on now- because that does NOT make a customer feel good or want to come back- there was no experience getting my nails done- I felt like I was getting scolded by a grade school teacher.

Tammi- you are not that great and reality is- my nails only last 2 weeks for an S&S with tips….- and you still charge $65- PLUS I consistently give you a $20 tip= I will find someone else that is better company and honestly happier….I am sure they probably will treat me nicer-

and AMY- it honestly rude as a manager to think that each customer is automatically tipping your employees- It is not up to you when a customer is paying to ask about the tip- like it or not a tip should be individually based on the customers experience

Sorry- you lost a customer based on the way I was treated and lack of respect just in general

and one last thing- How about putting on some relaxing chill MUSIC whie getting your nails done at your salon”…..

AGAIN

I feel like you somehow lost sight of giving your customers a great experience:(((

I found this place on accident and I’m so happy that I did! Jade always does a fantastic job and Amy is great too. The staff is very friendly. I usually see Amy, Jade and Quinn every visit and look forward to seeing them when I schedule my fill. They’re always helpful with recommendations and happy to go above and beyond to make sure you’re happy. I definitely recommend Elite Nails in Scottsdale.