Edge Instyle Nails in Portland

From start to finish this was probably the worst experience I’ve ever had. Wish I could rate 0/5. Initially called two days in advance to make my appointment for 5 pm – they said that was fine but if I was able to come in at 4:30 to try to do so. I let them know I was driving an hour and a half right after work and would do my best, when the day came I called to let them know it would be about 4:45 when I arrived just to be told by them “Well you have to be here by then or we can’t do it” – even though they had told me before 5 pm would be fine. The worst part of the whole experience was Kim removing my previous acrylic set – refused to soak them off because “it would take too long”. Mind you I have a sternum tattoo, I get acrylics removed without soaking all the time: but this was THE MOST painful experience I have ever had – almost passed out from the pain and was not once asked if I was alright or needed a break. During the process I bled three times from my nail bed as well and the middle of my pinky nail cracking – and no tools were cleaned or changed in the process. At the end of the day the nails turned out absolutely awful. Spent 1 1/2 hours just for the shape of the acrylic to be done terribly. Crooked nails & no real shape to the actual acrylic – bumpy and uneven. Also left with nail glue all over my fingers. Very very unhappy with my entire experience and will not be coming back or recommending to anyone – really wish I wouldn’t have paid for this service and just had them removed.

I have been going here for years with my mom and her best friend and it is like seeing family every time. I love going every time! Such great care and I love my nails every time! I went here a few years ago after getting a bad nail job from somewhere else and the way that Tram fixed my nails that were in a lot of pain and made them look so good (the purple nails) made me realized that I COULD NOT go anywhere else!!!

Tram at Edge InStyle ALWAYS does my nails beautifully. Not only that, but they last so much longer than other salons… it must be her secret. She is personable, fun, and skilled. Her pedicures are also amazing, with incredible massage chairs. She loves appointments, as she gets busy, but is happy to see me walk-in when I need a service. I simply won’t trust another professional with my natural nails. The Max drops off just across the street, too, so I can continue letting my nails dry without having to drive. (2021, lavender)
*Updating my review: I still won’t trust another professional with my natural nails other than Tram… and well, now her coworker, too! She is so kind, takes her time, and did a spectacular job on my nails, giving me no hesitations to see her again when Tram is busy. The color looks absolutely amazing! She gave me a relaxing, pretty, and downright wonderful pedicure, too! I will surely be back in two-ish weeks when my color is ready to change. (2022, reddddd)

Tram and Kim are amazing, talented and hilarious. I love going in for my appointments. I bring my bestfriend twice a month and we always feel right at home. They are very quick and very talented!

I wanted to love this place, but I am a busy woman… The moment I came home I noticed this was not what I wanted… One of my nails is shorter than the other, one if them is raised, and I wanted coffin shaped.. and we’ll all the rest of my nails are square all except for one.

I am highly dissatisfied and don’t plan on coming back or recommending this place to anyone. The process was rushed because my technician had an appt at 530 and mine was at 5. Nails should take time and mine where poorly rushed. Terrible time management.

2 stars at best.