Cindy’s Nails & Spa in Boston, MA

My sister recommended me to make an appointment with cindy. I was scared to get my nails done acrylic again due to bad experiences at other nail salons. She worked with me adding details, she has really good ideas. I made an appointment the same day she is amazing!!!

This was THE worst experience I have had at a nail salon ever. I paid $105 without tip for acrylic nails and pedicure. The guy was so pushy on selling me, he tried to force me into gel polish on my toes, which I told him multiple times no. Then I think charged me for a spa pedicure which was not relaxing and didn’t include a massage of any sort he just ripped open packets of product, and told me I was getting a “spa pedicure” didn’t ask and I didn’t feel I had a choice in the matter because there was quite a language barrier so I didn’t realize what was happening until it was too late. he didn’t even provide an itemized receipt at the end, so i have no idea what the cost of each service was . The worst part was it felt like I overpaid just to be tortured for an hour and 15 minutes. Look at the pics! he cut me so badly on almost every finger. I kept pulling away and saying ouch, but he just laughed and giggled every time I did it. Not sure how this was funny. My nails and toes still hurt 2 days later. And they look awuful, they are not even, the shape on the top is indented, you can see little bubbles on the nail beds. I came here on a work trip so i am fortunate to never have to go here again but Do not go to this place. Save your wallet and heartache. What a nightmare.

This establishment is extremely unprofessional and very pushy, especially during the “low volume” season. The last incident for me was when they waxed an area on my body that I did not consent to and proceeded to charge me for a service I have never done in my life nor ever wanted to do. It was an awful experience that I wouldn’t wish on anyone and I wish I defended myself better. I gave this nail salon a few chances since I recently moved around the area and the experience remained the same. Pushy and 50/50 chance having nice/long lasting nail outcome.

If you’re looking for a nice full set go to Carol, she never misses. I show her a picture and she works her magic.

I have had the pleasure in Knowing Cindy for a long time , I must say , she is an absolute professional at her craft! Her attention to detail and precision is remarkable, and she really took the time to ensure that my nails looked absolutely flawless always . I highly recommend Cindy for anyone looking for a skilled and talented nail tech. She truly knows how to make her clients feel pampered and beautiful! – ❤️