Zano Salon & Spa

About Zano Salon & Spa

Zano Salon & Spa is a luxurious beauty destination located in the heart of downtown Chicago. With a team of highly trained and talented stylists, estheticians, and massage therapists, Zano Salon & Spa offers a wide range of services to help clients look and feel their best.

Whether you’re in need of a fresh haircut and style, a relaxing massage, a rejuvenating facial, or a pampering manicure and pedicure, Zano Salon & Spa has you covered. Their team is dedicated to providing exceptional customer service and creating a welcoming and relaxing atmosphere for all clients.

In addition to their salon services, Zano Salon & Spa also offers a variety of spa packages and specials to help clients unwind and de-stress. With top-of-the-line products and a commitment to quality, Zano Salon & Spa is the ultimate destination for beauty and relaxation in Chicago.

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Address: 35 S Washington St, Naperville, IL 60540, United States

Website: https://www.zanosalons.com/?utm_source=GMB&utm_medium=Local-Downtown-Naperville&utm_campaign=GMB-Profile-Clicks

Call: (630) 428-4001, +1 630-428-4001

Rating: 4.6

Total Customer Rating: 300

Salon Open Hours:

Monday: 11:00 AM – 9:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Customer Says:

Zachary
Not at all happy with my haircut. Showed a reference picture and asked a couple times to tweak things. 1hr15min for a simple men’s haircut, which would’ve been fine if it was done well. Called after taking a closer look at home, and not a single apology, nor was there any sort of suggestion of finding a solution for me. Didn’t want to write a review like this but hopefully the company will use this to improve upon these issues.

Update: Although communication could be improved with the people answering phones, I did have my hair fixed the following day, and thankfully was not charged for it.

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3
Morgan Donnary
Booking appointments is simple and quick through the site and app. Eleanor is fantastic! Very warm and professional and my hair turned out even better than I had expected. I definitely feel pampered every time I come in.
5
Tracy Nguyen
I agree with another review that this salon isn’t the same anymore. Customer service was poor when I got my hair colored from black to brown. During the appointment she was rude and unwelcoming, and made a negligible difference in coloring my hair which still looked mostly black; yet she still charged me for the appointment as well as charge for the next appointment to failing to dye it well the first time.

I also got my nails done another time, but the technician left large spaces bare when painting even when I mentioned it during the appt.

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A couple years ago I always had positive experiences with hair appointments, and always recommended the salon to others. I’m hoping things will improve as I truly did had good experiences in the past. Otherwise, I will be seeking elsewhere.

3
Jeremy Fierke
Makayla did a great job doing my facial, she was very nice and professional. I definitely recommend her if you’re looking to get a facial
5
Jenn James
A really good place to go a treat yourself. I went for a relaxing massage (it was the best ever, she was so gentle and at the same time persistent. I also did mani-pedi and all I can say it’s thank you, I felt care for and the job was great & well done
5

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