XSCAPE NAILBAR Reviews, Prices, Services, Photos

Update: my nails didn’t even make it a week. They broke, just like I said they would. I went in to have them fixed and was told that they’d be happy to fix them…HOWEVER I would have to pay to have them fixed. This place is an absolute scam with HORRIBLE customer service and poorly trained nail techs.

I went back and forth on whether or not to leave a review, but I picked this place based on the many great reviews. I called to schedule an appointment and the tech I tried to schedule with wasn’t available for the day/time that worked best for me, but the woman I talked to assured me that there were 2 other qualified techs. I walked in and was greeted promptly. It’s a beautiful and clean salon. I washed my hands and was told Trish would be taking care of me. About 30 minutes into my nails, several walk ins came in and this is when things started going poorly. Trish started to rush through. I guess she wanted to get to the walk ins. I asked her to please make my nails thicker because they were very thin and I was afraid I would break one. She argued with me. She got so rough that she ended up cutting 3 of my fingers. At one point I even said “OUCH!” and she kept going without saying a word. The over all finished product is sloppy and so overpriced. For $55 for a basic dipping powder, I shouldn’t have hardened powder all over my hands the next day and I definitely shouldn’t have been cut multiple times. I’m so disappointed. This place got amazing reviews and is so close to my work. I was really hoping this would be my new go to nail place, but I personally had a horrible experience.

I was in today for the first time I had a fantastic experience I did not have an appointment but was greeted and seen right away I thoroughly enjoyed my manicure and my pedicure! Relaxing atmosphere and great massages.

Relatively happy with the results for a walk-in appointment. A little pricey for the quality, as they are quite thick and the design is already coming off on one nail. Otherwise, it’s exactly what I was hoping for.

I recently moved to the area from Las Colinas. I usually just drive to my regular salon in Las Colinas but I was short on time today and decided to try somewhere nearby. Boy did I regret that decision.

I always get dip on my real nails (no tips), my nails are already shaped (oval), and they are a medium-short length. I brought in an inspo picture, which required three chrome nails on each hand and two nails with very simple dot flowers on each hand. Total price: $115!!!!! Excuse me! I was utterly baffled.

The dip full set was around $40ish, which I’m not complaining about since that is pretty average. Of course they added the nonsense $5-$10 charges for removal and shaping. Again, not really taking issue with these charges because many salons charge these fees but I am a little annoyed they charged me for “shaping” when my nails were already shaped how I wanted them. But whatever, not the end of the world, right? Well, here is where it gets wild!

First, they tried to charge me $40 alone just for the chrome! As in, 40 extra dollars just to rub that little chrome eyeshadow pallet looking-thing on 6 of my nails! Then they wanted to charge me $18 for the design. 18 extra freakin’ dollars for a super simple design that only required making a few little dotted flowers on 4 fingers. No charms, jewels, or gold leaf materials were needed. The design didn’t require the tech to do any time consuming french, marbling, or detailed art. Literally, I asked for the most basic design that probably ever existed, that would have taken 5 minutes tops to complete on all four fingers.

Bottom line: I’ve been getting my nails done for over a decade and I understand that the service can get pricey depending on what you are asking for. However, there is no world in which these upcharge prices make sense for what I requested. I’m really not one to nitpick prices but this place is a literal scam.

Thankfully, they informed me pretty early in the service about their intentions to rip me off. So I allowed them to finish removing my old set (I paid for the removal of course) and then went to a different salon right around the corner and showed them the exact same inspo picture. Not only did the nearby salon do a phenomenal job on my nails but the total cost for it all (full set dip, chrome, design) was $85.

Moral of the story: Companies like Xscape Nailbar, that have outrageous upcharge fees which basically equate to double the industry upcharge standard, don’t deserve your business. I would NOT RECOMMEND Xscape Nailbar unless you like getting ripped off.

Overall satisfied with my experience. I did a full set, pedicure & eyebrows waxed. Everyone was warm and friendly. Very quick for a Saturday too. Will come back.