XO Nails & Spa Reviews, Prices, Services, Photos

My friend and I called ahead Sunday May 19th to see if the shop had open availability for walk-in services. They assured us that they had time. Other than the typical nail dust and a very dirty red carpet the shop was in decent order and well decorated. During our service time there was lots of funny banter and our technicians answered their phones for personal calls several times , which didn’t bother me much until later. After my not very well done pedicure was finished I sat down to have my gel nails applied and the same gentleman that worked on my feet ground my nails and applied the plastic tips but then removed both tips from my ring fingers ground them again to reapply a slightly wider base tip that he should have used in the first place. This made my natural nail beds extra sensitive under the UV lights. Then so much gel product was applied that the grinding process took forever other than slight thickness on my thumbnails they did a really good job on shaping. I found a design online to show for inspiration but it wasn’t exactly what wanted. It seemed as though more customers came in and they were pressed for time so I gave the man creative reign and they did turn out kind of pretty. I got my face waxed which went smoothly . As part of our service my friend also got a shorter set of gel nails also with a hand painted design. It was cute and kinda cartoonish but I honestly believe a 10 year old with any artistic creativity could have done better painting her moons. After our nails were finished the lady insisted on taking pictures of our hands holding their gel products, as if she was going to use the photos on the website for advertisement purposes. I found this funny considering she didn’t even clean the nail polish off of my fingers she just smeared a little cuticle oil across my nail beds. The man responsible for most of our grinding and paint work for our gel sets spoke clearest English but he left before our services were complete. It had been a long time since I gotten my nails done and I said this at least once. but I was floored at the end when the woman told me $350 like I said the nails were cute enough but you’ll see from the pictures the service was not worth $350 I wouldn’t go back there to have Services again even if they offered them for free. I feel like I was robbed I only gave two stars because of the friendly vibe but sadly I think that may even be too much, considering the vibe feels like it was set to make us feel comfortable Opening Our wallets. Update it’s been 6 days and both my friend and I have had at least one nail raise up from the cuticle bed

Went in today for a gel pedicure and structured gel mani for my bridal shower. Unfortunately after $144 and several crooked nails, inconsistent shaping, a diagonally cut toenail, and a poor paint job on my toes I will have to go get them fixed elsewhere before my shower. I was too afraid to tell them in person that I was not satisfied and cried on my drive home instead.

Yvonne and her staff were extremely welcoming and helpful! They made sure to help me find the right shade of color I wanted. They were also happy to use my inspo pic for my nails. I got their hard gel— they make their own!

I’ve been going to XO for over a year now and Yvonne and Johnny always do superb work. My nails always look great and I get tons of compliments. They take the time to listen to how I want my nails and are always up for any design I throw at them. Whenever I have had an issue they have been happy to fix it and make it right. I visited multiple salons before XO and they were always inconsistent and lumpy never looking like my real nails and never wanting to fix the problems. Yvonne and Johnny take the time to get to know their clients and what they want.

First time I got my nails done I loved them. The next time, the polish was all bumpy and all over my skin. I haven’t gone back and really just brushed it off. But the stories I have heard from others is sad. They are there for hours even when there are few other customers. They are all great people that really seem interested in you, but the nail work is questionable. Person to person it is a whole different story. Either love it or hate it. Seeing how they reply to the negative feedback on here is honestly laughable and not professional. You’d think they would listen to it and try to fix it instead of being rude. Not how they act in person so I’m sort of confused.