Venus Spa Nails Reviews, Prices, Services, Photos
About Venus Spa Nails
Venus Spa Nails is a luxurious nail salon located in the heart of downtown. With a team of talented and experienced nail technicians, Venus Spa Nails offers a wide range of nail services including manicures, pedicures, nail extensions, nail art, and more. The salon prides itself on providing top-notch customer service in a clean and relaxing atmosphere.
At Venus Spa Nails, clients can expect to receive personalized attention and care, ensuring that their nails look stunning and well-groomed. The salon uses only high-quality products and the latest techniques to ensure long-lasting results.
In addition to nail services, Venus Spa Nails also offers other beauty treatments such as waxing, facials, and eyelash extensions. Whether you’re looking to pamper yourself with a manicure or get ready for a special occasion, Venus Spa Nails is the perfect destination for all your beauty needs. Treat yourself to a day of relaxation and rejuvenation at Venus Spa Nails.
Address: 7921 Mall Rd, Florence, KY 41042, United States
Website: https://booking.gocheckin.net/10562/appointment/book
Call: (859) 525-8614, +1 859-525-8614
Rating: 4.4
Total Customer Rating: 378
Salon Open Hours:
Monday: Closed
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM
Customer Reviews:
Marissa Casebolt
Over the top service! Tee went above and beyond to make sure all my wants were met with my nails and toes. My new favorite salon.
5
Paisley Carman
Provide phenomenal services, but above all else the workers really care about building a relationship with you and making sure you have a unique and the best experience possible! By far I’m my top 3 favorites Tee has ever done for me! (They’re always amazing)
5
Dawn Grim
My first time there this morning and the lady I had never even introduced her name. She burned me with the thing they use to buff your nails and then when i said something she looked at me like I was stupid. At the end of it she had me wash my nails not before she painted them, who does that? They don’t even look like fresh nails she didnt even go all the way down to the cuticle. Others still have stuff on them. Then she insisted on giving her a tip. Oh yeah you have to pay by zelle or some other means they don’t take your card. CRAZY!!! I won’t be going back there. So an update to my first visit, i called 2 days later and spoke with T because my nails were lifting, so he asked me to come in and he personally would fix them. He was very kind and understanding of my feelings and didn’t disregard me at all. I went today (Tuesday) and he did an amazing job fixing my nails and he also educated me on some new products that will help my nails be healthier and stronger with the work I do. He was very professional and I appreciate him for all he did to make this mistake correct. He has my business and also my boyfriend will be coming to get a pedicure. Thanks T for doing what u do !!!! You get 5 stars from me.
5
A D
This was my fifth visit to this place, and unfortunately, it will be my last. I used to enjoy coming here and this place actually was becoming my favorite, but during my past two visits, the staff, especially the owner, have been nothing but rude. The lady who has been doing my nails recently seems clueless and always refers me to the owner, who is extremely rude and unhelpful. When she handles my hands, she is extremely rough. The waiting time is unbearable and unfair. I came in to fix just one nail and ended up waiting for an hour while watching others who arrived after me get served first. Terrible customer service.
There is nowhere that I mentioned the lady was rough to me today. Was she unsure just like any other times? extremely. Was she rough other times, yes, please re-review footage of other instances, she is rough to the point of touching the drill on my skin. Please Re-review your footage because you clearly missed where i attempted to ask “the owner” as referred to by my nail tech( who clearly does not now who the owner is), a question about the price when she asked me to ask him to which he replied back in a rude manner “ASK HER”.
On my way back I was waiting on the line to pay and was cornered by another lady asking for payment like I wasn’t already waiting to pay. This made me feel rushed and uncomfortable.
I understand that your business values its clients and strives to provide excellent service. There is no bad intention here, however, these incidents have impacted my perception of your salon. I hope this feedback helps in improving your services for future clients.
1
Gigi Watson
I have a great experience! It was my first time and I will be going back! I waited a little to be seen but the service I got completely made up for any wait.
5
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