Urban Nails & Spa

About Urban Nails & Spa

Urban Nails & Spa is a premier beauty destination located in the heart of the city. With a team of highly skilled technicians and estheticians, they offer a wide range of services including manicures, pedicures, facials, waxing, and eyelash extensions.

Their modern and chic salon provides a relaxing atmosphere for clients to unwind and indulge in some self-care. Using only the highest quality products and tools, Urban Nails & Spa ensures that every guest receives top-notch service and leaves feeling rejuvenated and refreshed.

From the latest nail trends to personalized skincare treatments, Urban Nails & Spa takes pride in exceeding customer expectations and providing an unparalleled beauty experience. Whether you’re looking for a quick touch-up or a full day of pampering, Urban Nails & Spa is the perfect destination for all your beauty needs. Visit them today and treat yourself to a luxurious and revitalizing spa experience.

Address: 790 Royal St George Dr #118, Naperville, IL 60563, United States

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Website: https://www.facebook.com/Urbannailsspanaperville

Call: (331) 213-7265, +1 331-213-7265

Rating: 4.8

Total Customer Rating: 70

Salon Open Hours:

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Customer Says:

Apoorva
This is my second time coming and might be the last because of the uninviting nature of the employees. I was not welcomed when I came in, this is the least I expect when coming to get a service done from any business. I told one technician I wanted a specific design for my nails. It was all well and good, she started my pedicure and some other client came in and she left to work with that client. I got a different technician and I had to re-explain to her what I want. My pedicure finished and a different technician (completely new) worked on my manicure. I initially wanted the design on my index and middle finger, but seeing that the color wasn’t showing up as expected I asked her to just do it for the middle finger for both hands. I was charged $5 extra for the design.

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Also, I tipped them via Venmo. An employees calls me at 7pm in the evening and says the Venmo didn’t go through can you check again if it was sent. So I checked my venmo and surely enough it did go through in the morning itself. I called them to confirm I sent it the right account. And the man was like “yeah looks she got it right now”, which is no way in possible because the status of the transaction was “complete” at the time I left the salon. The least I would expect is a thank you for calling back to check.

Pros: It’s a clean place, decent service, comfortable massage chairs. Easy to schedule and good color choices, but not much more than that. Pedicure was better the first time I got it.

Cons: uninviting and unpleasant experience. employees don’t know how to say welcome, please or thank you.

3
Alejandra Camarillo
I’ve been going there for 2 years now. Nice, quick and accommodating. Took no chip off and did a classic manicure and I love it 💅🏼
5
Sara Sherrin
Loved our pedicure appointment here! Jess and Bella did a wonderful job taking great attention to detail. One of the best pedicures I have had in the Naperville area. I will definitely be back for more pedicures. The place is very clean and new!
5
Ingy Nessim
Love this place. Super clean and organized. The nail techs are super professional. Very accommodating. I had my daughter’s bday there and they were very kind to allow me to bring food and drinks for the girls while there.
5

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