Uptown Nails Reviews, Prices, Services, Photos

A few years ago, i would’ve told you Uptown Nails was the best place to go. They always were so friendly and i would leave pleased every time. Unfortunately, this is not my experience anymore. I think they have lost many good people (not sure why) and it’s caused their business to crumble some what. My sister and i came here giving them another chance about a week ago. I had got a pedicure and full set by Kathy. My nails and toes looked decent and she was a sweet lady. No complaints on my end. I wasn’t upset walking away. My sisters hands looked terrible. Michael had done hers. She wanted a dark blue french tip. By the time she was done, she had blue nail polish smeared all over her hands from where he’d wipe the excess polish off. He had put her hands through the UV light already since the nails were gel. So we couldn’t just get it off with polish remover. Her french tips were half way down her nail making them not look so pleasing. We had paid a total of $165. My sister was so upset about her nails after leaving so we called to see if we could come back the next day to get them fixed. They allowed it. Next day we come in, you can tell their attitudes were high. They ended up just painting her whole nails blue. And were able to get the excess polish off. It’s been a week now since we’ve gotten them done. My nails are now lifting off my fingers. I’ve already had to glue one back on. I’ll never go back to uptown nails. $165 for nails to last a week and to have to come back the next day to fix a disaster. Just wanted to put this out here before you end up like the rest with paying a good amount for a terrible service

Went there to get a full set I don’t like my nails at all! I repeatedly kept telling the nail tech that he is shaping my nails wrong! He gave me a totally different shape on my nail! He also didn’t polish my nails properly!! I would not be returning. I just wasted money for no reason and I’m going on my vacation in a week, this is not the first time I have had issues with Uptown, but I decided to give them a second chance because everyone deserves a second chance! Then they upcharge you and then turn around and ask for a tip for poor service!

STAY AWAY! I went for a pedicure and a fill. I was there from 1215-345 pm.
I came in the down and was greeted. They sat me down for a pedicure and they attended to me quickly. My pedicure took about 30 min – no complaints. I sat down for my “fill”
The lady took 45 minutes JUST to file my nails. I wanted a simple almond shape with a little sharpness to it and black. I wanted a design but after sitting there for almost an hour with only having her filed my nails, I was over it. She tore my cuticles all apart, repeatedly after I asked her to please be more careful. I wasted my entire afternoon sitting here getting TERRIBLE nails. And still being charged 100$+. DO NOT go here!

I hate to write a bad review but I feel like I must because I’m not from around this area and I used the reviews as a guide. I came in needing color change, length shortened, and a very small fill. The person who did my nails was really rough with me and I continually made it known that I was uncomfortable and he was hurting me. He was using the drill/device at such a high speed and I kept asking him to be more gentle. Well, he clipped my finger and I guess gave my pointer finger an infection. This has never happened and the other nails are really lopsided. I can take the bad nail but my finger hurts so bad I cannot even write with a pen.

The very first time I went, the owner did my nails. I told him he was hurting me several times but he refused to slow the drill or decrease the pressure he was using. I went back and sat with Jessica- who does amazing work and is very gentle. I always make appointments with her and she had a loyal customer. Last visit, the appointment ahead of me came 30 minutes late and Jessica took her anyway even though I was there waiting for my appointment. She had her boyfriend soak my nails off, I don’t even know if he is a nail tech. He just came over and started soaking the polish off because she was running behind. She never said anything to me until an hour after my appointment time when she finally said she was “almost done.” Again, she does great work, and I chalked it up to her trying to give good service to the client ahead of me who showed up late. I rescheduled an appointment with her today and arrived five minutes before my appointment time. To my dismay, she had someone in her seat. She was just starting to work on. 30 minutes after my appointment time, she still had not looked up or acknowledged me. I stood up to leave, and the owner said he would do my nails. I refuse, because I remember how bad he hurt me. It is unfortunate to leave a review like this, because I did like the work done on my nails, but you have to have customer service And at least let your loyal customers know when you are running behind. I will not be back.