Ulta Beauty Reviews, Prices, Services, Photos
About Ulta Beauty
Ulta Beauty is a popular beauty retailer that offers a wide range of cosmetic and skincare products, hair care essentials, and fragrance options. With over 1,200 stores across the United States, Ulta Beauty has become a go-to destination for beauty enthusiasts looking for the latest trends and top brands.
One of the standout features of Ulta Beauty is its diverse range of products, catering to customers of all ages and skin types. From high-end luxury brands to budget-friendly options, Ulta Beauty has something for everyone. In addition to its extensive product selection, Ulta Beauty also offers salon services including haircuts, styling, and beauty treatments.
Ulta Beauty is known for its welcoming and inclusive atmosphere, with knowledgeable staff members who are dedicated to helping customers find the perfect products for their individual needs. Whether you’re a makeup novice or a skincare expert, Ulta Beauty has everything you need to look and feel your best.
Address: 1505 Buckeye Ave #102, Ames, IA 50010, United States
Website: https://www.ulta.com/stores/ames-ia-1575
Call: (515) 686-4637, +1 515-686-4637
Rating: 4.3
Total Customer Rating: 41
Salon Open Hours:
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM
Customer Reviews:
Elayni Points
I don’t know what it is but over half the makeup I buy from here, specifically the eyeliners and mascaras are dry and cakey. I know its a quality issue because if you buy the same products from other retailers or locations they aren’t like that. I hate returning stuff to Ulta because I know they have to take the hit on it and it causes higher prices, but when I drop $30 on a tube of mascara I expect it to deposit color on my lashes!
2
Jezabelle Rodriguez
I am a diamond member at ulta, and every time i go to pick up an order there’s always something wrong. i was just called by someone at the store instructing me to return to the store with an item that i PAID for online, and go in and REPAY because the associate didn’t scan it.. like?? that’s really not my issue. so now, i have to take time out of my schedule (which is always full by the way) to go return this item?? because the associate clearly wasn’t trained properly??? make it make sense. when i told the girl on the phone “so, i have to return this item because you all made a mistake?” she chuckled and said “yeah”.. i’m not even upset at the associate, who handed me the item because it was clear she was trying to help, but she was just poorly trained. management clearly sucks. if there was another ulta near i’d go.. but i really don’t recommend the one in ames. again, i’ve placed several online orders and there’s always an issue. i wouldn’t even give them a one star review to be honest. i only gave them the one star because that’s the lowest review you can give. i’d give them a negative four star review.
1
Sarah Koenig
Was shopping for just a single product and don’t ever shop at Utla due to me not wearing lots of makeup or feeling the need to shop there. Wish I hadn’t, was treated terribly the minute I walked in without makeup. Got to checkout and didn’t feel like giving my phone number because I was trying a small travel size item, didn’t care to return, and was given a terrible treatment to force a phone number and denied. Had my sibling behind me get even worse treatment because they also didn’t want to give phone number, also buying like nothing, and the lady at check out rolled her eyes and threw the bag at her when leaving. Will never return to that Ulta or any other Ulta.
1
T S
The young woman working the cash register couldn’t have been any nicer. Nice to have that level of customer service!
5
Jill Kirkpatrick
Worst store ever. Customer Service is horrible and shelves are always empty. Might as well order online because that’s what the store employees will tell you to do. What a joke
1
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