Ulta Beauty Reviews, Prices, Services, Photos

About Ulta Beauty

Ulta Beauty is a popular beauty retailer that offers a wide range of cosmetics, skincare, haircare, and fragrance products. With over 1,200 stores across the United States, Ulta Beauty has become a one-stop shop for beauty enthusiasts looking for both high-end and affordable beauty products.

At Ulta Beauty, customers can browse a curated selection of top brands, as well as exclusive products that can only be found in-store or online. The store also offers a variety of beauty services, including hair styling, makeup application, and skincare consultations.

In addition to its wide product selection and beauty services, Ulta Beauty is known for its rewards program, which allows customers to earn points on their purchases that can be redeemed for discounts on future purchases. This loyalty program has helped Ulta Beauty build a strong and loyal customer base.

Overall, Ulta Beauty is a go-to destination for beauty lovers looking for quality products, expert advice, and a rewarding shopping experience.

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Address: 257 E 17th St, Costa Mesa, CA 92627, United States

Website: https://www.ulta.com/stores/costa-mesa-ca-1118

Call: (949) 650-0573, +1 949-650-0573

Rating: 4.2

Total Customer Rating: 220

Salon Open Hours:

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Customer Reviews:

Anna Nikitina
Ultra beauty is one of my favorite cosmetics stores. Special thanks for today. The consultant was very attentive to my wishes regarding the choice of eyebrow styling product, excellent job!
5
Crystal Rensel
My recent visit to Ulta was incredibly disappointing due to the lack of help and customer service from the staff. First and foremost, the checkout experience was terrible. Esmeralda, the cashier, lacked professionalism and willingness to assist me. When I asked her a question about a specific beauty product, her response was dismissive and unhelpful. Instead of offering guidance or even attempting to understand my need, she appeared visibly annoyed with me, making the interaction uncomfortable and unpleasant.

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During my visit, I walked around the store, trying to find someone to help me. Despite my efforts to get someone’s attention, none of the staff approached me to offer assistance. It felt like they were actively avoiding interacting with customers. The staff’s attitude showed they didn’t care about good customer service. They seemed unenthusiastic and unwilling to help, making the atmosphere unwelcoming. As a loyal customer who spends a lot of money there, I expected to feel valued, but instead, I felt frustrated and ignored.

Their management should address their staff’s issues by investing in training or hiring new employees who value providing excellent customer service. Customers deserve better than the indifferent and unhelpful attitude I experienced. My disappointing visit has made me reconsider shopping at Ulta in the future.

1
Mateus Gondim
Jenesis was THE BEST EMPLOYEE in the history!! Never been to a beauty store before and Jenesis made sure that I got all the items I needed, she literally helped me finding wvery single item, life saver, I really appreciated that. Awesome 5 stars for sure.
5
Katelyn Flores
I did a brow lamination at this location and I was a bit skeptical a first. I was worried my brows were going to look too thick. Hope assured me that they were going to look perfect. When I left I was so happy with how they turned out! I’ll definitely be rebooking with Hope!!!
5
joe andaloro
I asked one of the employees what was good to get rid of dark circles under my eyes and she actually replied “sleep” without recommending a single product.. I just left at that point cause it was the single weirdest response to an inquiry at a retail store that sells countless eye creams. Do better ULTA, I wanted to buy an eye cream.
1

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