Ulta Beauty

I love Ulta and the products I can find inside the store. However this specific store had tricked me into getting a Credit card. The lady at the counter had told me they have a new card that is just like the target debit card with rewards. I was happy to sign up since this didn’t affect my credit. After I left I realized by looking through the brochure that I did sign up for a credit card. I also had so many issues getting it set up to pay it off and am trying to get it closed down. I am very upset that this happened and yes it was also my fault for not looking more into it. I would expect them to be more accurate when providing information. I have never had any other issues with this store until this day. Please make sure to be more diligent than I was when these questions are asked. They do not have a debt rewards card at all they have 2 types of credit cards.

Not sure if she’s still there but Chicky was amazing! She did my hair last year and I still think about it. Sadly I moved away but def go see her!

(Pearl City) I’m not sure if it’s because it’s a high theft location or what but they definitely profile their customers. If you’re going to treat members of the community this way, then perhaps this isnt the market locale for you, and your company should leave and do business elsewhere. Everyone that I saw working all looked like loss prevention staff…very awkward experience

‼️READ OTHER LOW REVIEWS! ‼️YOU WILL SEE THIS STORE HAS RACIALLY PROFILED OTHER PEOPLE! Today I had the worst experience in this store. I have had racial profiling in this store before, but chose to ignore it. This time i was accompanied by my husband, and I asked for assistance being swatched for a blush and the sales rep told me that i could do it myself with a little white sponge. So i followed her over to the little tables set up for swatching and she takes one out and sits it on the table. She doesn’t even hand it to me. So on the inside I’m like okay this is new, maybe they aren’t doing swatches for bare minerals. Well then as I’m trying on the make up she stands off to my left about 5 feet away and literally stands there and stares. I look up at her and she acts as if she’s looking at products on that isle. I go back to the original isle to find a better color and she follows me while keeping enough distance without being on top of me. So i come back to the table and she returns to her original isle to stare and continue watching me. I felt extremely uncomfortable and i tell my husband i don’t like the way she’s staring at us. So while at check out I mention it to the cashier and she’s very apologetic. Well then apparently the “sales manager” I’m unsure if the lady was truly the manger or not because she proceeds to tell me that they have people come and rob them all the time and how they watch out for those people but that my husband and I aren’t those type of people. How i don’t even have a huge purse (i only carry a small clutch) so we shouldn’t have even been watched. I tell her i understand that as i have worked in retail for years. But being that i observed other Asian and white customers while in the store minding their business and no one stalking them there was no excuse for my husband and I to be profiled. She asks well we’re you helped? And my husband said no. There was no resolve. And i wouldn’t Recommend ANYONE of color going to this store as they do not value your service they treat you as a common thief and are trained to watch you! I immediately returned my purchase and will never shop here again.

Professional, wonderful hair art the best. The hair artist was great. Best gift ever for the one u love.