Top Nails Reviews, Prices, Services, Photos

About Top Nails

Top Nails is a premier nail salon located in the heart of the city, offering top-notch nail care services to clients of all ages. With a team of highly skilled nail technicians, Top Nails prides itself on providing a wide range of services, including manicures, pedicures, gel nails, acrylics, nail art, and more.

At Top Nails, cleanliness and hygiene are top priorities, with all tools and equipment sanitized before each use. The salon’s relaxing atmosphere and friendly staff create a welcoming environment for clients to unwind and pamper themselves.

Whether you’re looking for a simple manicure or a full set of glamorous acrylic nails, Top Nails has you covered. The salon also offers special packages for bridal parties, birthdays, and other special occasions.

With its convenient location, talented staff, and exceptional customer service, Top Nails is the go-to destination for all your nail care needs. Visit Top Nails today and treat yourself to a luxurious nail experience.

Address: 3 Sedgwick Rd, West Hartford, CT 06107, United States

Website:

Call: (860) 521-1446, +1 860-521-1446

Rating: 3.8

Total Customer Rating: 49

Salon Open Hours:

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Customer Reviews:

Elena Agban
i went and the people were very nice, even got a complimentary lotion but my white nails turned brown the same day.
2
Leiliane Cortes
Horrible birthday experience! Asked for a full set, square nails, specific design, and the nail tech couldn’t make up her mind on wether she could do it or not. The shape and application wasn’t right. I wasn’t upset I simply asked them to please remove the nails before she painted them or anything else further. They refused to, charged me 180 for unfinished nails that look horrible, and kicked us out. Horrible experience, DO NOT GO HERE!!!! Pedicure and manicure aren’t even worth it my mani, my natural nails are literally slanted. WORST SERVICE EVER!!!!!
1
Emma Hynes
Even if there is no free nail techs they will still take calls and tell them to come in and have one lady working on four peoples nails at once. My nails took twice the amount of time they should have cause they work on multiple people at once. My polish is terrible half my nail is not covered at the bottom and it chops so much fast than other places. My nail tech was also very rude and got upset of my hand touched hers at all.
1
Cristina Zajac
Excellent service and quality and fair prices. Been to a lot of nail salons and they are by far my favorite. I’ll travel across the river for them!
5
J J
The older lady literally removed the gel on my nail by using a tool to peel it off! It’s the WORST thing you can do to destroy a nail – forcibly peeling it off. I was so shocked I was speechless then I mentioned to her that is not good not the right way to remove gel; it’s hurting ny nail.

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Then, another lady came over and used the polish machine to clean off the old gel. That’s the proper way to do it. Is the first technician not trained?

The Second tech then proceeded to shape my nails – about half way through the first tech was working on it. I was relieved, as this lady is obviously a lot more experienced and careful judging the way she worked.

However, when the second tech was done with the shaping and cutting, she left and the first older lady came back. I should have stopped her service but I kept hoping that Second tech will come back. She never did.

I was busy on my phone so I next time I looked down, the color I picked was far from what it should look like painted on my toes. It looked faded, and I could see through the color and my original nail color is showing under.

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Then, a third tech offered to “fix” it. She was also meticulous, seemingly experienced, the way and swift strokes she used to repaint and added more coats. The outcome was a lot better but she had to fill in the gaps that first tech missed which now I think wouldn’t last as long.

Also, the end product was dull looking. Either they didn’t have good top coat to bring out the shine or the paint they used is old. I was so glad the third tech salvage my color but I ended up spending more time and now I’m worried the color wouldn’t last as long as it should since it’s a fix job. I paid for gel. Also, I believe the first tech damaged the delicate top enamel of my big toe nail by forcibly peeling the old gel off using the pincer tool.

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In addition, the massage – or whatever it was meant to be is the weakest ever. I honestly think a 10 year old could do better.

The ladies are all friendly. It’s just tough luck I got the worst tech there. And I’m not so sure of the hygiene either. In the bathroom, the utensils / tools were just soaking in a basin. Normally in a modern salon, they would be sitting in a disinfectant heater or sterilizer. That’s what I’m used to. Maybe they added chemical to sterilize it? I can’t tell…but it didn’t look good.

I added a star because they didn’t ask for a tip especially when she has done a less than satisfactory job. Also, they were sweet to the end, smiling and sent me off with a small Christmas gift. I thought that’s a nice customer gesture. Nice folks, but I’m not sure I would recommend this shop though.

2

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