The Phoenician Salon & Spa Reviews, Prices, Services, Photos

I’m from out of town and Miya graciously fit me in her schedule and did an amazing job! Wonderful place with excellent service!

This post is going to be a long one. I wanted to explain my experience in full detail to portray what potential new customers may be walking into and decide whether or not they want to go here.

****Update****: Just found out that when they are in the back “mixing your color” they just LEAVE out the back door and go grab Mcdonald’s or a drink or something WHILE you’re sitting and waiting…. yeah this place is not it, honestly.

I’m brand new in town and I wanted to find a new regular hair stylist to upkeep my blonde hair. I scheduled a consultation to see what I can do to go blonder since I have very dark roots and I know every stylist is different so I wanted to get seen before making any specific appointment. I walk in and the atmosphere is not very inviting. The only smile I got from someone was the receptionist. Very pretty girl and sweet too. The stylist who was giving my consultation walked in and took me to her chair. I felt very awkward in her presence and she did not have a nice demeanor to her at all. I kept asking questions on what I can do to my hair but she was very short with me and seemed like she didn’t want to be there. We came to an agreement and I scheduled an appointment. I still do not understand why I decided to continue on at this salon but it was my first mistake. The day of my appointment the stylist doing my hair is not a people person at all. I felt as if she did not even like me. I am all for people having their own preferences of how they want to interact with people but it was the most awkwardest appointment ever. I legit at one point wanted to get up with the foils in my hair and leave. My stylist from where I came from was so inviting, sweet, and made me very comfortable. There would be times when we didn’t talk during the appointment and things felt fine still. However, not with this one. I felt on edge and that should not be how a person should feel while getting their hair done. It’s been about three weeks from my appointment and I can still feel how I felt back then. That’s how intense the feeling was. I’m sure you’re questioning why I’m writing this review now and not then. Well, at my new job I started about two weeks ago, I was talking to the receptionist here who just told me how they used to be a receptionist there. She told me she hated it because the environment was horrible and to never go there again. When I felt that way at my appointment i felt as if I was just overreacting because its a new stylist but since she told me this today, I knew that I wasn’t the only one. My hair came out great but I would rather get my hair done by someone who is able make their clients feel a lot more comfortable. Even if they were to mess up my hair.

Now, if you are someone who is very introverted and doesn’t like to interact much while getting services done, this place would be absolutely perfect. However, I think this place is only good to their regulars and not anyone new since I felt like I was a burden when I walked in.

I had to go in here to get a wig because of of cancer. Yesterday with my mother I got her a perm for mother’s Day. She’s been talking about a perm for years finally got it and they did it! My mother was ecstatic! 85 years old they took great care of her and treated her like a queen! It seems like this place has got everything for women’s needs! Hair, toes, fingers and face!

I’ve been twice now to Ashley and she has done an amazing job ! I had colored my hair red and going to blonde. It’s a process,but I know we’ll get there. She doesn’t get happy with the scissors and cut more than you ask. That’s a major issue with so many other people I’ve gone to. I’ll keep driving over a hour to see her.

Purchased a wig from Jaimie. It was not new, it was a display piece. Went home and tried it out a bit and the cap was way too big, not just a tightening issue. My head is small and the cap was severely poofy. Went a day later to return it and was told they can’t. I asked why because even when you buy from someone online, you get at least 4 days to try it and a full refund. I was told there was a sign somewhere that I didn’t see that states no refunds. This should have definitely been explained to me as I surely wouldn’t have dropped that kind of cash especially on a used hair piece. Bad bad hidden business policies! Do NOT buy from here…get your pieces online, so if you’re not happy, you can get refunded!!