The NAIL Bar CT Reviews, Prices, Services, Photos

I’m so disappointed in these nails, the fact that I paid $90 for these is ridiculous. Some nails aren’t shaped the same as the others while some are also longer/shorter and some are literally pointing up. I would’ve been okay with $50-60 but $90!? Absolutely not worth that price. The design isn’t bad but everything else is. After being asked if I like them and me stating they’re okay but not $90 worth, nothing was done to try to fix these or ask what I didn’t like about them. I really wanted to like this place but I will not be going back. Every time I look at them I get mad, because I’ve done my nails many times and have NEVER paid this much EVER and these are so short and not flattering. Extremely disappointed

I loveee how my nails came out. The place is clean and everyone was so friendly. I went in for a pedi and a full set and they came out so perfect. I will definitely be going back. 10/10

I have been going here for about a year now and I can safely say this place is my absolute favorite and go-to! They strictly require appointments but they almost always have appointments day of! Mindy is AWESOME! She is very personable, a perfectionist and the sweetest nail stylist! Love the way my nails came out today. Would highly recommend to others who haven’t tried the NAIL bar yet. P.s. they have wine!

If I could give this nail place a zero star I would. I came in as a walk in because I really wasn’t planning to get my nails done, I just happen to pass by. I asked the front desk if they took walk-ins for a refill. She was said no because it was only by appointment, which I was fine with. I sat next to my friend while she finished her nails since had made an appointment. The front desk later approached me and said that they would take me if I had time. I really should have gone with my instincts and said no. The nail tech was very rude while she worked on my nails, she would push my hands away or tap on the UV light really hard and not gentle at all. She didn’t want enough for my nails to be curated for the last layer of the clear polish so my nail was messed up while I tried to look for my wallet in my purse. She removed so much acrylic from my nails that I cannot get a color change because once they try to remove the color my nail will break. The design that I asked is missing pearls which were in the picture of the original design so my nails look like a modern take on a French tip. I was charged $85 dollars. I am not cheap when I get my nails done because I ask for complex designs but this is not worth $85. I believe that I was overcharged. If they didn’t want to take me as a walk-in I was fine, but don’t make a crappy job because that my money. I will never recommend or return to this place again.

Prices are jacked for no reason. Their prices make no sense— VERY money hungry.
I asked for a spa pedicure(basic pedi at around $48) with gel polish (+$10). My big toe was filed to a round shape for some reason (I wasn’t asked) and so I asked for an acrylic overlay on JUST my big toes(only two toes) to make them square. Somehow my total came out to $72.32, NOT INCLUDING TIP. I usually don’t pay more than $55 anywhere else.

I really wanted to like this spot as it was my first time but I’ve NEVER paid that amount for a basic pedi with gel including an acrylic overlay on the big toes (must I add, I’ve done this at multiple other locations).

This was not worth $73 and I will not be returning.

Edit 5/18/24 10:43am:
I’d like to add- the business just responded as we all see below and stated I messaged them previously. The only contact I made with them prior to my appointment was a phone call earlier in the day to set up the appointment for the pedi. From there, the only price “breakdown” given, was when they gave me a laminated sheet at the foot bath showing me the different pedicure price options. There was no communication regarding the additional $20 to add the acrylic overlay to 2 toes. The response to my review is also the first time I’m hearing of this $20 charge for the acrylic. Which, might I add, $20 for two toes is absurd.

Now in regards to the “elementary” math. That is very degrading for a business to say to a customer who has willingly paid with no fight to avoid a confrontation. Along with the fact this just proves the service you’d be giving your future customers. It is an unfortunate response as these reviews are for the businesses personal use to improve any quality errors wherever those errors are made.while I respect the services and prices varies from place to place, I do not respect a place of business degrading, insulting, lying and not communicating to their customers.

As I mentioned before- I do not recommend going here. And I will not be returning.

There is no reason to give your money to a business with obvious honesty issues, communication issues and doesn’t know how to take constructive criticism as seen in both their actual review and the screenshot provided.

Thank you The Nailbar CT for showing your true colors. I’ve lowered your rating from two stars to one. It’s unfortunate I can’t give zero.

Edit 5/18/24 12:44pm: let me reiterate- I HAVE NEVER contacted them prior to my one and only phone call to schedule my appointment OVER THE PHONE to schedule a 6:15pm appointment on 5/17/2024. As you see in my screenshot of my call to you, which was ONLY 42 seconds, I only asked if they do pedicures, and to schedule for 6pm, you suggested to arrive for 6:15 instead— I agreed. That’s where the call ended.
Once again- this business proves my point of being unprofessional. Instead of going back and forth with someone who has willingly paid you and If you guys read and comprehend what this complaint was about, you’d notice this was about the lack of communication, and that the price doesn’t match the work after an error was made on your behalf.

And while you very much could have me mistaken for a different client, or just falsely accusing me, regardless, as a business owner, you should never speak to someone the way you responded to me.

This is my last edit.