TB Nail Spa -Fresno Reviews, Prices, Services, Photos

I don’t even know where to start with this place. But this place is horrible. DO NOT GET YOUR NAILS DONE HERE! I can not stress this enough. I came to TB for the first time on 4/16 in hopes of finally finding a place close to home, not super pricey, and did GREAT nail work. If you follow them on instagram or any other social media platform you would see nothing but amazing, complex, and bold nail art. Unfortunately, this was another reminder that everything you see online is not always what it seems. I posted a review the first day I came. I was NOT pleased. (I will post that review below) So, someone from the salon reached out to me (4/16), begging to fix the mistakes. So I would have left a better review. I agreed thinking nothing could have made it worse. Also they said it would be free. I WAS WRONG AGAIN.I left my “repair” with not any of the accessories I had PAID AN EXTRA $15 to get the day before. Instead told me that she misunderstood and she wasn’t going to REPLACE them but remove them from my nail design all together. (Posting the exchanged texts below)

This is my second time taking my daughter in to get just a basic polish change. She’s 4. The first time was a great experience the lady that did it was so fast and so patient with her. She even gave her a little flower. This time was a completely different experience. The girl that did her nails seemed to get very irritated at times and another nail tech that was just standing around on her phone even told my daughter to be quiet and stop moving. Then my daughter wanted a flower again and the girl talked her into a heart which is fine. But when she was done she had no top coat her nails felt sticky and the heart was so ugly. When we went to pay they charged me an extra $10 because it was “to hard to draw on her small nails” I was confused because the lady that did her nails the first time had no issues drawing a flower. I ended up paying and we left. As soon as I put my daughter in the car she started crying and when I asked her why she was crying she said the girls were mean to her and made her cry. I will never go back again. They lost my business. The red is what they just did and the black is what she got last time.

Never Have I Ever: Had a service so bad….

I have rheumatoid arthritis so have ton of pain and swelling in hands and wrists so wanted to treat
myself…. I have gone to TB nails about 6-8 times a year for 2 years now and never have I experienced something so awful but I won’t return…. I wanted a manicure for the massage, hot towels, and hot stone massages included but also always get a full set. This time decided to do Dipped Nails with Tips.

$115 Total service
Deluxe manicure for $50
Dip nails w/ tips small designs (one per hand) $65

Issues:
-Dirty towel for manicure it had clumps of acrylic on it, nail polish stains, pieces of nail tips, and clipped fingernails….

-Station 3 was dirty covered in nail dust and nail clippings.

– technician pulled a disposable spoon from a drawer to apply the sugar scrub then cleaned it off using water my hands soaked in then used it again for lotion and the cooling mask… talk about contamination…

-The tools taken out to clean my were wiped on the dirty towel…after being done with mine on 3 occasions he took those tools out and started to clip off the dead skin and worse the black scab on his left hand and then put them back in the drawer without cleaning them correctly again….

-Then moved to another technician As he shaped I noticed the lengths were inconsistent and was rudely told he would fix it later.

-another woman technician who was restocking the hot towels she got the towels wet brought them over to a dirty station,l right next to me laid them out and proceeded to go back-and-forth between wiping her nose because she had the sniffles on her hand and her arm , and folding these towels into rolls to place in the steamer

– she then proceeds to go get a can of knock off Febreze. She opens the steamer sprays all of the towels inside with Febreze, which is not safe for skin and then closes it then open the other door of the steamer against spray all of those towels as well. (when someone gets an allergic reaction, please know it’s the Febreze that’s on your skin)

-I noticed that on one of my fingers there was a dark black spot. I asked him about it. He said it was in the powder and I pointed out that it wasn’t on any other nail he said its not supposed to be there but is under the powder when asked if he could fix it. While making rude glances at me he uses the grinding tool to remove some redips it and still does not get rid of the dot but did make it less noticeable. He goes “fine there now” and at that point gave up trying to get a good set of nails

I have been going to the salon for about a year pretty inconsistently. I have had my nails done by a few individuals and while I’ve not always been 100% pleased with the design coming out nicely and the shape being consistent I have never let without being overall satisfied with the service. I’m just still very disappointed. I relayed this to the I believe manager/owner. I said that I was very unhappy with the services and then she looks at my nails she goes, but they look pretty and I tried to explain that it wasn’t that they didn’t come out Okay it’s that the stations were dirty, staff was rude, it was unhygienic how one used tools on himself without cleaning them, one was spraying febrezze on the hot towels….she just kind of looked behind her when started speaking to the employees in another language she did not sound upset about the situation seemed to keep a normal deemer when speaking to them. She did not address any of the concerns I posed with me, she took my card charged me the amount that was discussed when I arrived and I let her know that I am very unhappy and will not be returning. She’s kind of like shrugged her shoulders like all right.
If you’re going to go to the salon, all I have to say is keep an eye out for if the tools are clean, or if they’re being cleaned after you… and if you have any skin reactions be aware I doubt Febreze on the hot towels is the only unsafe thing that your exposed to…

I wouldn’t recommend this place. I asked for French tip and this is what I got. After it explained to them I’d don’t like the style of the French she got upset and threw the brush in her cart and walked away. And retried again. And after seeing the results I told her that I just wanna get plain white and she got so angry and started speaking in her language to her coworkers. I felt so uncomfortable… I was trying to be as polite as possible but they couldn’t keep it professional..

I went in for a fill 2 weeks ago, and when she removed my thumb nails a little bit or my actual nail came off. I asked her if it was safe to put a new nail on my thumb and she said it was fine. 2 weeks later my thumb nail snaps in half while the acrylic was fully attached! You can even see my nail still lifting. I asked for a free nail removal bc she advised me that my nail would be fine. CLEARLY NOT! She only offered me a nail repair… HELLO HALF MY NAIL IS COMING OFF?! (Btw she said it was my fault my nail snapped) insanely ridiculous.