Salon Seraphina

One of the hair stylist didn’t know what she was doing. Every salon I called said “since your hair is already bleached blonde, we will have to do a filler pigment and then the actual color to get the red you want.” So I thought that it was known that I essentially needed two hair treatments to get the red color that I wanted. I only picked this place just because there was a $10 difference in starting price, but it was not worth the lack of knowledge. I went and this lady only did one treatment. The color came out perfect, but the color came out in less the 4 washes/less than 2 weeks. I called and told them what was happening, then they proceeded to give me a hard time “well you can’t wash your hair every day” you can’t do this or that when I wasn’t. The owner finally figured out on the phone that the stylist didn’t do the two treatments to put in the filler pigment and let me make an appt to pay for just the filler. I went in and the owner even explained to the stylist what she did wrong. The owner said “deposit the filler pigment” and the stylist was like “What? Deposit? She doesn’t have to make a deposit?” And that’s when I should have just walked out. She STILL didn’t understand what she was talking about. Got my hair done, faded in like 3-4 weeks this time and so I just ended up going somewhere else. 2 stars because it seems like the owner knows what’s up and they were really nice, but that doesn’t make up for the incompetence. I’ve had my hair colored red multiple different times from multiple different starting points and it has never faded this significantly. Pictures of the fading are after the 2 weeks and it was essentially the same the second time I went.

I went here I believe 2 days ago and it was everything I wanted and then some. I didn’t get a name but I will definitely remember her. She was very professional and knew what she was talking about and doing. She also took her time. And it was cheap for an amazing style. 👏

Love the haircuts and color they have done for me and my little one. We enjoy our visits and their styles are always unique and flattering.

I moved from the coast 8 years ago, and no one in Mississippi has ever gotten my hair color right but this salon. I also lived out in L.A. and that’s the only other place with which I’d compare it. I’ve even thought of making the three-hour drive to avoid the overpriced/mediocre quality of the salons here in Jackson. This place is simply awesome!

I love my haircut Summer did for me. She also did a great job on my husband’s hair. I felt welcome and enjoyed my time at the salon. Ilene (not sure of spelling), was wonderful at shampooing my hair. I will return.