Salon By Natalie Reviews, Prices, Services, Photos

Where do I begin. This the best salon I’ve ever been to in my life. I just moved to this area and made the mistake of going to Salon across the street. Star Nails made me bleed, cry, and damaged my nails. In addition, the quality of the work was terrible at best; uneven texture, different size nails, overall inconsistent. Some locals i know told me it was a huge mistake and to never go anywhere but Natalie’s.

I walked into Natalie’s after my cut up fingers healed and they took off the bad nails. The salon was very homey feeling. Everyone was chatting and so incredibly sweet. Natalie was able to fit me in the next day and *chef’s kiss* the whole experience was more than stellar. I will NEVER EVER EVER go anywhere else EVER AGAIN.

The pictures don’t do justice on how beautiful they are.

Thank you Natalie, Tran, and staff you guys are home. i can’t wait to go back ❤

I don’t think I’ve ever been treated so poorly as a paying customer. I have no idea what I did wrong, but I was treated like garbage by the guy doing manicures. I left nails half finished because I couldn’t take being insulted any longer. I will make the drive to Hunt Valley, Maryland instead.

This is the 2nd time I tried Natalie’s with dismal results, two different people.
I made an appointment for thin dip manicures for myself and my daughter.
We arrived on time but had to wait roughly 20-30 minutes.
I reiterated when we got there and when they sat me down I wanted a thin dip manicure. They confirmed they could do it each time.

After the 1st layer of dip, which looked good, the lady was trying to apply a second coat but of gel. I interjected I wanted dipped nails, that mixing dip and gel did not last but 2 days the previous time they did that to me.

And, here begins the frustration – why did they sit me with someone who can’t do what I asked 3 times to get done? At that point I was stuck. The place was packed. She dipped my nails multiple times, way more than 3, her attempts at filing them were not good. Ended up with lumpy nails, a mix of dip and gel and one hand filed rounded and the other filed squared.

Not once did anyone, including Natalie, who was sitting next to us, ask if we were satisfied with our nails. Natalie did say they guaranteed their work for 10 days as I was going to the register. So she new I was unhappy but did nothing to help.

So folks, they will provide a service you didn’t want, in a poor manner, let you pay & leave, then ask you to come back and pay for them to correct it.

Not a place I would go to again!

I LOVED the work they did!! I used to go to a place in Manchester that did just average work. When I walked in the door at Natalie’s I was welcomed in. They took the time to fix my acrylic nails that were all messed up from the other salon.( I dont even want to get into that…) And I walked out knowing I found the nail salon I was looking for!! The prices are great. I love it here.

The woman doing my pedi told me the color I wanted (milky white) wouldn’t look good on me because of my complexion. The man doing my nails did such a terrible job at shaping, got square nails that bow out like a U. I was unhappy and left without color. A horrible waste of $80 and still have to pay someone else to fix them.