Retention Nails & Spa Reviews, Prices, Services, Photos

Alex is the best! He made my nails look just like the photo I showed him & they lasted 4 weeks! I’m headed there tomorrow for a new set. Can’t wait to go back! The environment is very relaxing and all the techs are very nice! I recommend to bring cash for a tip to show your appreciation at all their hard work

Edited: the salon called and offered to have it fixed again, so I gave an additional star for them following back up to fix it. I declined the offer due to my schedule and being unhappy with the service two times already, but I do believe the follow up call is good customer service.

I will not visit again. I had a gel manicure done and three days later the nails started to peel. I called and gave them the opportunity to fix this, so I went in and the person that fixed my nails only fixed the ones that were clearly chipped, even though there are bubbles in the other nails. The tech just put an additional coat of polish on those. Not happy at all with the quality of work for the price paid. $45 for a gel manicure and a $10 tip and to not have it look great a couple days afterwards is completely unacceptable. Five of my nails have bubbling like the picture I attached of my thumb nail.

Very clean nail salon with very nice staff. Got a pedicure done with friends and felt very well treated and we were able to sit together. They have the massage chairs and foot bath which are lovely and they use all new tools for each client. They did a really good job. Would definitely come here again.

This is one of my favorite salons! The staff is so kind and thoughtful. They do a thorough job and make sure you are well cared for. Kimmy’s massage on my legs nearly put me to sleep and I’ll be requesting her again in the future! Oh, and they have peaceful music, good lighting, privacy curtains in the pedicure chairs, drinks (soda, water, wine), massage chairs and more. It is such a lovely atmosphere here. You won’t want to go anywhere else!

After 3 years of patronizing Retention nails, today will be my last visit. Since the shop has switched owners, my experiences have truly gone down hill. I don’t like throwing accusations as such around lightly because of the stigma it can give , but I am simply going off how I’ve felt and have been treated by new ownership. I visit the shop twice a month and see the owner often but have NEVER been greeted or welcomed by her. I usually am met with a scold or weird look EVERY time. I wanted to ensure I wasn’t seeing things so I observed my surroundings the last 4 visits and I’ve seen her be overly nice and welcoming to other guest (who are not black). Not only that , but she also seems to always have a problem with my bill when I finish my services. I’m not sure if she doesn’t think I’m going to pay or tip staff, but she questions the receptionist EVERY time when I finish. I am a paying customer and have been for years, and hate that my skin tone seems to bother the owner enough to racially profile and flat out be unprofessional towards me. Outside of her ALL the other staff have truly been a pleasure and I am so upset that I will now have to find another salon to patronize since this shop is so close to my house and convenient for my day to day. But I will not spend one more cent at a place that feels it’s okay to racially profile and treat a paying customer in such a disgusting way. I would suggest anyone of black descent to tread lightly entering this shop. Thanks to all the great staff who have serviced me for years , you all are the reason I’m leaving the two stars .