Polished Nail Salon Reviews, Prices, Services, Photos

I have gone back and forth about leaving a review. Pictures unfortunately don’t do Helen justice on how awful my experience was, maybe it was because I said no to tips, I keep my nails short, and only wanted a solid dip color. She acted agitated, frustrated, annoyed and in a hurry. My nails are thick, lumpy, and uneven. One side is round and the other is a 45 degree angle into my cuticle, when I pointed this out she was put off and acted like she had no idea what I was talking about. She told me they would grow out in two weeks and it was because I wanted my nails short. They were perfectly trimmed and filed short when I initially came in.

In another note, Vi saw my daughter and did outstanding on her gel mani/pedi. She was kind, friendly, patient and spoke to her.

In the past I have seen Mimi who is also great but wasn’t in this day. Unfortunately I won’t be back.

I have been getting my nails done here for the past three months. I went to this nail salon on my birthday without an appointment, and they saw me right away. Upon arriving, I heard them singing happy birthday to somebody and thought that it was funny since it was my birthday too. I told the nail tech that it was my birthday as well. When they did my pedicure, they brought out a piece of birthday cake for me and I just thought it was so sweet! I also won a free pedicure from them during their Christmas giveaway. I’ve had nothing but good experiences here, and will continue to go to them as long as I’m in OKC.

Got my nails done on Monday with Misa and LOVED them and her. She is very thorough! I immediately booked a pedi with her for Saturday and again LOVED them and her! I typically just book an appointment with whoever is available at the time I need but not anymore. Misa will be my new go to for every appointment!

I recently had the unfortunate experience of visiting this place, and I must say it was one of the worst decisions I’ve made in a long time. From the moment I walked in, I could tell this was not going to be a pleasant experience.

First and foremost, the quality of the nail shape was simply awful. I asked for a set of long almond nails painted a nice shade of red., but what I ended up with can only be described as “clown nails.” The nails were chunky, uneven, and looked like they were painted by someone with absolutely no experience. I truly admire nail techs harsh work but I could not get behind these. I could hardly believe my eyes when I saw the final result. It’s as if the nail technician was trying to replicate a child drawing inside the nail shape.

My friend who also went with me had a horrible experience, she told them that she had told the nail tech multiple time she wanted a shorter set of nails. The nail tech even said yes but kept pushing my friend to date her kid? My friend who felt uncomfortable but still wanted to talk nicely kept the conversation short.

But the horror didn’t stop there. The service was equally terrible. The staff seemed disinterested and unfriendly from the moment I walked in. The lack of professionalism was astounding. Multiple times I heard the nail techs use the word clown as well as one time one of the other nail tech’s looked at my nails and said “eww”.

I’ve been to many nail salons in the past, and I understand that mistakes can happen. However, the combination of shoddy work, terrible service, and the audacity to call the result “clown nails” is simply inexcusable. I would strongly advise anyone considering a visit to “Nail Polished” to think twice and look elsewhere for a quality nail care experience. This place is an absolute disaster and not worth a single penny of your hard-earned money. If you’re wondering why we didn’t just say anything was because the staff was so unfriendly and unkind from the beginning. Also my friend who clearly expressed her disinterest in many topics and even said that the nails were way too long multiple times wasn’t payed attention too. Shame on them.

We ended up going to a different nail salon to get them fixed, thank you Golden Nails in Lake Hefner. Even they were shocked from the horrible experience I endured at the previous nail salon and fixed them right away.They also were kind and understanding and encouraged us to take the extra drive. Which we will! Like I said I never once write reviews that are bad or shady but I can’t let someone go through the same experience as my friend and I did. Here’s a “reference” picture of the nails in broad daylight.

Troy has been my nail tech for a year and I’ve never received better service! Not only is he determined to make sure your nails look exactly how you want, they neverrrrr break!! 10/10