Plaza Salon and Spa Reviews, Prices, Services, Photos

1,000/10! Victoria is absolutely phenomenal. I’ve never had a better hair/salon appointment in my life. She took time to listen to what I wanted and helped me achieve my long time hair goal. All I came in with was a picture and she matched the exact color I wanted perfectly. It came out better than I honestly could have ever expected!
The products she uses smell sooo good and the quality shows.
I have zero regrets driving from Portland just to have Victoria do my hair, it was worth ever penny! Best believe she has a client for life. I don’t think I could ever trust anyone else to do my hair after my experience working with her!

Do you want your nose ring waxed and pulled? Do you prefer talking about demons and the devil during your manicure?? Then come here! Thought it was only the manicure girl that was odd, because hair stylists were also side eyeing her during the rants. Tried out the waxing, appointment was changed the day of to a different waxer than I booked. Had no problem, Rene S took me back with a friendly hi. But quickly started walking and almost lost me in the halls. Then she didn’t say another word until my eyebrow was half waxed, didn’t even ask what shape I wanted. Didn’t like how they came out. Later tried to book another brow wax with the other waxer available, only for it to be changed day of to Rene S again. Opted out for the brows, but I should have just left. Rene S continued to absolutely GLOB wax on my face to where it was dripping down by my lip like a lip wax. She tried to pinch little parts and pull them off, it was messy with strings everywhere. She kept putting her full hand on my forehead and pushing/pulling with lots of strength, so when she completely waxed over the nose stud it pulled the whole thing very painfully. She then started to dismiss me saying it wasn’t on the piercing itself. Spent a few minutes with the other waxer Alysha (I had originally booked with) to get wax of the flat back of the nose stud. Was also offered a brow wax after all that and had to decline. The reason I was given for being changed to Rene each time was “because it didn’t look like a request.” I hope the owner calls me because this was absolutely ridiculous. My pedicure was completely normal too! Sad there’s such off energy here it’s a very convenient location! They didn’t charge me and they shouldn’t.

Got a haircut from Crystal and she did a good job. My hair was on the longer side, I will admit… but $55 for a men’s haircut seems absolutely insane to me. Sadly, I will not return here in the future, as I have had quite a few cuts over the past couple of years. Time to find someone new in town.

I received the worst haircut of my life from Tara at the Plaza Salon. The horrible experience began when I arrived and was told that the hairdresser I booked with was unavailable, yet nobody called to tell me. I should have seen this as a red flag and left, but I had driven over an hour for this appointment and then Tara said that she could fit me in.
I explained in detail what I wanted and then showed her numerous pictures. I figured that a picture is worth more than words so I showed her over a dozen pictures that detailed the style I wanted. She appeared to be listening to me and looking at the pictures. Then she proceeded to rush through my haircut which resulted in a catastrophic cut that looked nothing like the photos. In fact it looked so completely different than the photos that I can’t believe she even saw them. Turns out she admittedly didn’t look closely. I was in shock. And to make things worse, my hair was now so short that nothing could be done to fix it. She actually shaved the back of my head!! I explained in detail what I wanted and any other hairdresser would have known just what to do. She admitted that she made a mistake and didn’t charge me. But now I have the worst haircut of my life and I’m devastated. As if that wasn’t bad enough, she was also extremely cold and unfriendly; she refused to engage in conversation with me and treated me like a head of hair instead of a conscious human sitting in her chair.
I feel like someone has played a practical joke on me. The experience feels surreal. Tera also tried to justify the haircut by saying that maybe my hair was holding pain and needed to be cut off. Um, no!! This was by far the worst haircut and salon experience of my life and I’m distraught. This is the first negative review I have ever left, but I truly don’t want others to experience this. Please, if you are reading this review, don’t let Tara go anywhere near your hair. And to the salon: If one of your hairdressers can’t make an appointment, please call people to tell them in advance. Terrible customer service.

Plaza Salon and Spa is my new place in Ashland OR to get a Men’s haircut. I’ve been to traditional barber shops but I prefer salons because they put a little extra thought into the cut. My go to stylist is Crystal Mays. You can usually call and book an appointment same day or for later in the week. They also have pedicures, women’s cuts, probably coloring…you know, all the things you’d expect from a full service salon. Check em out in the plaza!