Pearls Nails Inc Reviews, Prices, Services, Photos

Lindsey is RUDE, unprofessional; lacking basic customer service skills in a service industry. Go figure. Yesterday was my first time dealing with her. Today, I got back in my car, using my gas and time to have her fix a few nails. First of all, getting your nails done should be an enjoyable wellness and pampered experience – at least to me. It’s a luxury. Not a necessity so the experience considering the cost should reflect that. That means if your customer is dissatisfied because some of her nails aren’t shape nicely (but lumpy) AND others have bumps (something in the polish that you can see and feel), don’t give your “paying” customer that tipped you an attitude. Don’t just say you don’t see anything wrong with them – without making a real effort to try. Your goal should be to provide quality service. Your goal should be to service your customer well so that they enjoy their experience, love – yes love (not just like) their nails, want to keep coming back, tell others about it and recommend Pearl Nails. That’s how you run a business and GROW it. Even though my nails looked better – nice actually after she fixed them and Lynn has been very nice the few times I’ve gone there, overall this place isn’t worth any more of my time, energy (like writing this review) or money. Not giving my hard earned money to no one undeserving of it. Not settling for mediocrity or incompetency. Nope, not doing it.

I move recently to Frederick and the closest nail salon to my address is this one and I wanted to give it a chance, I was very disappointed, I ask for a little cuticle trim and this girl cut too deep that make me bleed and a very poor knowledge of a simple French paint, will never go back again and I don’t recommend it at all if you are spoiled with your nails, very rude people can’t believe they make me pay for this mess

Awesome!!!! I moved to this area a little over a year ago and was struggling to find a nail salon that does UV gel full set and fill-ins! While this is pretty common in NJ, it isn’t here in MD! One day I found this salon and called and learned there was ONE tech who knows how to do full-set gel and not just the gel manicure with the gel polish! But using the real gel, liquid gel, not the “powder gel” (which there is no real such thing as powder gel, that’s just acrylic).

I’ve been going to David ever since! When I walked in immediately I was greeted, everyone in there is sooooooo friendly and kind!

David stated he hadn’t done liquid gel nails since he left NJ! And I said here I am! And I’ve been nothing but satisfied!

Lynn gives some of the best pedicures!

And don’t let me talk about the massages given as part of the service for getting a pedicure! Omg! The back massage while drying or while David is doing my nails is to live for!

I HIGHLY RECOMMEND THIS NAIL SALON TO EVERYONE!!!!

Was looking for a new nail salon to get a pedicure done by my new house and was happy to discover this place. Lynn did my pedicure and did the best spa pedicure I’ve ever had. Safe to say she’ll be my go-to person going forward as long as I live in Frederick. Can’t recommend her enough. And she’s very personable!

First time getting a gel set and first time here! I absolutely love my nails I can’t stop looking at them. Thank you pearl nails!