Pamper Nail & Spa in Minneapolis, MN

Very convenient location but unfortunately I won’t be going here anymore.
I’ve had two bad experiences with two separate nail techs. Staff are friendly, but seem to not know how to schedule appointments while also taking in walk-ins. I’ve called for appointments and each time they seem surprised when I come in at the appointment time as though whoever took down my appointment didn’t actually make note of it, or that they forgot and everyone is now working on customers so no one is free to take my appointment. This issue isn’t too major to me, just a bit frustrating if in a time crunch.
The most egregious issue I have with this salon is that my nail tech peeled off my gel polish (with clippers), rather than filing it down. Peeling or cutting off polish like this takes off layers of the nail and weakens your nails immensely! This is a major no-no!! The damage can last for months, or years, depending on your nail strength, especially if done repeatedly!
Another nail tech filed my gels with an e-file, which is ok if the tech is very careful and doesn’t go too close to the natural nail. Unfortunately it began to burn, this can also cause a lot of damage, similar to the peeling/ripping off of polish.
If you’re going in for a simple manicure or pedicure (no gel or acrylic, only regular nail polish) I’m sure this would be a fine nail salon for you. Unfortunately it seems like the techs don’t have the knowledge & understanding of nail health that I want my nail techs to have!

My gel manicure chipped after ONE DAY and started to peel within less than a week!! I have never experienced this with any other nail shop. I paid $15 for rhinestones and they started falling off later that same night!!! If I could give them 0 stars I would. My gel manicure usually lasts 3 weeks. Do not waste your money here.

I wanted to give this business the benefit of the doubt as I want to support a neighborhood business. I’ve gone multiple times and each time has gotten worse and worse. The worst manicure I have ever received- So rushed and smudged. They also always overbook and keep clients waiting. Very rude staff. I won’t be going back.

I cannot recommend this place enough. I went to get a gel manicure and ended up getting some tips too on Lena’s recommendation and they look so good. They had soooo many colors to choose from so literally whatever you want to do you can. Lena did an incredible job and everyone at the shop was so sweet! She did my brows too so it’s a one-stop-shop situation there.

I love Pamper Nails! The ladies are all extremely friendly and professional. I’ve never had a bad manicure or pedicure.