OQ Nails & Spa Reviews, Prices, Services, Photos

I really like going here. Always a good atmosphere. Not a long wait(maybe 5 mins on a busy day) but as prom nears, I would suggest making an appt.
Their nail 💅 artists are quick and efficient. 😀

Came Saturday before Easter to get my nails done. Asked for coffin shape with skinny sides. I got there at 3:00 and finished at 5:15. I did not expect the set to take 2 hours and 15 minutes and had work at 5:00. The nails were horribly misshapen and very chunky. I didn’t ask for them to be redone or voice my unhappiness because I was already late for work and nothing could be done in that moment. I had tears in my eyes and was very unhappy, but didn’t want to be mean or cause a problem for the nice women doing my nails and just wanted to leave and get to work. After I went to work my coworkers told me how awful the nail shape is and how they wouldn’t have paid for that. They gave me the confidence that the nail salon would understand and I should ask them for a new set. I’m including a picture of the nails at the bottom. (They’re supposed to be SKINNY COFFIN)

I am a busy college student I couldn’t come back into the nail salon until Thursday. I had Easter Sunday and classes Monday-Wednesday during the nail store’s hours.
When I got to the salon I showed them the set and explained the situation kindly and asked for them to be fixed.
They sat me down and agreed to help me. They did not tell me I would have to pay another price of a full set. After my nails were finished they looked so much better and I was so happy! I have graduation photos the next day and my hands are going to be holding my diploma… i will have these pictures forever so I really wanted my nails to look nice and polished.
The boy doing my nails told me my total would be $45 and they could only apply a $10 discount once he finished. I asked why I was not told this at the start on the appointment and was confused why I was being charged again. They heard the situation and said they would help then changed their intentions at the end of the appointment and charged me an additional $45.
I have never spoken up ever about not liking nails or have never even sent food back, but because I had graduation pictures i wanted this set to look right.
I asked why they didn’t tell me at the start that I would be paying for a full set and nobody answered me. If the salon was not wanting to fix the first set i would’ve asked for the nails to be removed and a refund processed and still tipped. When I said this one of the male workers jumped up and yelled at me “YOU WANT ME TO TAKE THEM OFF THEN?” And pulled back a chair abruptly. I was so taken aback that he raised his voice at me and was treating me with disrespect. I had already been here another 2 hours making it 4 total and didn’t want to sit there longer I was very uncomfortable.

I explained to him that I would pay the $45 but I felt like they did not care about me and only wanted my money. I paid $97 in total for the 2 sets even though I had the first set on for 3 days and was being made fun of at work for how ugly it was.

At checkout all of the staff were telling me it did not matter that my first set was messed up because I did not come in sooner. I explained I am a college student and the next day was Easter and it was not in my availability to Come. They kept saying that it’s my fault for not coming sooner or calling them. They didn’t show any remorse and were very standoff ish. This was my first time ever speaking up about my nails. I felt attacked and completely shut down even though at first they said they would help. They treated me like I was 16 years old and cheating them out of a nail service. I was shocked.
I knew they did not hold respect for me so my mom called the store on my behalf.
Within 30 seconds they offered a free fill to my mother and tried to downplay the situation. They did not even say sorry to me once but were very apologetic to my mother on the phone????

I like the woman and boy who did my nails but the people who handled me at checkout were beyond unprofessional and raised their voices at me. They didn’t value me whatsoever and only wanted my money.
Don’t know if I am comfortable enough to even come back for a “free fill”

I loved it! I was weary because of the other 1 star reviews but decided to do it anyways, and I’m glad I did. Staff were nice and entertaining, and encouraged me to pay cash which was much cheaper than card. (By like 40$ too.)

I had a very ‘extra’ design and was afraid that it’d come out bad.. However, the person doing my nails was very patient and made sure I was 100% satisfied with it. It’s amazing.

Izuku Midoriya from My Hero Academia 💚

Just moved to the area not to long ago. A friend recommended this spot and OMG they did not disappoint!The people here are so gentle and so sweet and both my pedicure and nails I absolutely love love. I found my new spot. Totally recommend a 100%!!!!

This was my first and last time ever going to this place. I went in and asked for coffin shaped nails with a simple design they tried to charge me $85!!! The man that did my nails didn’t know what he was doing. The acrylic was laid so thick and bumpy. The nails were uneven. I do have one finger that’s a little crooked however I’ve never had a nail tech apply my nail crooked as well. I asked for clear pink polish and he put milky pink on my nails. I literally left and got in my car and cried. Came home to take them off completely. I literally was just in there. When I asked how much for just a basic full set I was quoted $45. However when I made it to the front to check out he charged me $54 saying that if I don’t use my card I would get 10% off. So basically my nails cost $60 when you round up. For $60 I should’ve at least got what I asked for. This place isn’t for me nor ppl like me. I WILL NEVER GO HERE AGAIN NOR WILL I EVER REFER ANYONE TO GO HERE. Yes I should’ve followed my first mind and walked out as soon as I walked in however maybe I could be of service to help someone else avoid the same mistake I have. DO NOT GO HERE FOR YOUR NAILS UNLESS YOU LIKE TO WASTE YOUR MONEY. If I could’ve wrote this review with no stars I would have. I would’ve posted a pic of the full set but I’m already taking them off.