Natural Nails Reviews, Prices, Services, Photos

***I posted this review 8 months ago, here we are April 2024 and I gotta make an update after the experience I just had tonight. I promise I will never go back. I will drive to Alabama to get my nails done before I walk in this salon again. I decided to give them another try bc they are convenient, close to where I live. I arrived at 5:30 and told them I needed a fill and pedicure. The nail ladies were busy but the pedi ladies were free so they did that first. Great, no problem. She finishes and tells me the nail ladies would let me know when they were ready. In the midst of my pedicure someone walks in and wants their nails done. Instead of telling HER no we don’t have time tonight bc I’m waiting and by this time it was about 6 pm, they took her. So they tell me to wait and after about 30 minutes she comes to me and asks me to come back tomorrow bc the other customers are going to be awhile. Like I haven’t already been sitting here AFTER working all day myself. I asked why didn’t anyone tell me this after my pedicure. She said she told the lady she should tell me, but clearly no one did. Then I went to pay for my pedicure and I get the most careless “sorry” I’ve ever heard in my life. No discount on my pedi for the troubles AND I still tipped this woman for my service. Y’all have left a bad taste in my mouth for the last time. Definitely should’ve told the walk in you couldn’t take anyone else tonight since I was already there, but prioritizing profit over customer experience y’all thought y’all could squeeze one more person in and make double the money. Now you’ve lost a customer who went against her better judgement to give you guys another try for the past several months.***

I saw Lily a few months ago for a full set and pedicure. No issues. Except they charged me $150 which was outrageous, but I didn’t make a fuss I just paid and tipped and left.

Went a few weeks after that for a manicure and pedicure with gel polish. It was one of the most awful nail jobs I’d ever received. Polish was all over my skin, nails were filed crooked, and both services were done in the pedicure chair. My appointment was at 530 so they were rushing to get me out before close.

I said I wasn’t going to go back, but it’s 5 minutes from my house so I decided to go up there this past Saturday 7/29. I got there at 8:40 and the door was open, so I went in and was serviced immediately. That was nice. I asked for the same thing as last time, manicure and pedicure with gel polish. My feet were satisfactory. Except the polish has a black tinted film on it. I get matte top, and never have I had an issue with my polish looking dingy. But the REAL issue is with my nails. My left index finger polish peeled off THE VERY NEXT DAY!!!!!! Several of my other nails were already chipping. There is polish on my left ring finger skin and when I tried to pick it off it started to peel the paint off the nail so I just left it. This happened after close of business Sunday and I work all week so I haven’t been able to go back. Not that I really care to, I’m sure nothing will be done or I’ll just be given another low quality service. I paid $110 for these services. It’s ridiculous to charge $20 for gel polish for both hands AND feet separately. That’s $40 for a $10 bottle of polish.

The ladies are nice though. Only reason they got 2 stars. Services are terrible and products used are low quality.

Pictures are from 4 days post services. The one that peeled off happened day after services. Remember $110 was spent 4 days ago and this is what it looks like.

Service with Emily was nothing better than terrible. I’m extremely easy to please with nails. I told Emily to cut my nails shorter and fill them in as to why I came in. She suggested a longer length but I told her that was still too long and cut them a little bit shorter. PSA you can have short acrylic and it still not come out to NUMBS!
This woman cut my nails so short it was absolutely nothing but numbs left. As I began watching her work that she was rushing through, I could tell her attitude changed because I was monitoring the work she would demand to be paid for afterwards. She began grabbing my hand and not letting the bad attitude or the rushing go unnoticed on her behalf. Fine with me I will keep my tip. [I always tip my nail tech $10 nothing less] as I was leaving I asked the lady about pricing and Emily came from around the corner with a attitude [per usual] telling me I should be charged $5 more.
I said, Emily these nails are disgustingly ugly and you KNOW that! Instead of offering anything at all she just gave me more attitude and told me everything was my fault!
Save your money, don’t pay to be mistreated and undervalued. We work for our money same way they do. Spend it with people who appreciate your business.
Signed a very unhappy customer who will pay someone to fix your SLOPPY job!

They accepted my walk-in immediately to remove my dip nails. However, they took off too much of my actual nail in the removal process I can see my blood pulsing under the nail.

Yesterday morning I went to this salon for services of a French fill. I sat down with a different nail technician this time. As she was filing my nails she said “you know they are saying you are difficult to work with” “it’s not my turn to do her nails” in a language they knew I couldn’t understand. I have been coming to this salon for two years and generously have tipped way more than anyone should. This was unprofessional, disrespectful and unnecessary. I thanked the nail technician for telling me what they said and decided to go to a different salon. I will not be returning. In addition I was left with burning cuticals and skin under my nails glued with dip powder…

Uneven length, unsealed tips, torn up cuticles, bubbles/debris in polish, patchy polish.

I’m honestly shocked at how many good reviews this place has, this place is NOT worth the $225 before tip I was charged. I left so disappointed. I stepped in multiple times during the session correcting color choices, areas on the nail, length, and filing issues.. so many times to where I finally just saved my voice and counted this as a loss. I made an appointment and specifically asked for someone who specializes in mail art as I’ve seen amazing work on their socials. Fast forward to this morning where I brought my 5 year old daughter do get her nails done with me (her gel nails were $85, which is absolutely insane for the zero prep done and quality hers ended up being).. Needless to say, I’ve already scheduled an appointment next week at my usual location by the beach.