Nails Lux
About Nails Lux
Nails Lux is a premier nail salon located in the heart of the city, known for its luxurious and high-quality nail services. With a team of skilled nail technicians who are experts in the latest nail trends and techniques, Nails Lux offers a wide range of services including manicures, pedicures, nail enhancements, nail art, and more.
At Nails Lux, the focus is on providing top-notch customer service in a clean and welcoming environment. The salon uses only the best products and tools to ensure that clients receive the best results for their nails. Whether it’s a simple polish change or an intricate nail design, the staff at Nails Lux is dedicated to exceeding customers’ expectations.
With a reputation for excellence in the beauty industry and a loyal clientele, Nails Lux is the go-to destination for those looking for a pampering and relaxing nail care experience. Visit Nails Lux today and experience the luxury of beautiful nails.
Address: 1767 W Ogden Ave STE 127, Naperville, IL 60540, United States
Website: http://nailsluxnaperville.com/
Call: (630) 536-8167, +1 630-536-8167
Rating: 4.4
Total Customer Rating: 306
Salon Open Hours:
Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM
Customer Says:
We made an appointment elsewhere and they canceled last minute on us so we called Nails Lux last minute for two full acrylic sets and pedicures and they took us immediately, they even stayed late to finish without rushing us. Got our legs massaged, hot towel, heels scrubbed, pedicure and acrylic set for a great price. They were super nice the whole time, walked us through everything and of course the final results were perfect! Nails came out smooth, not too thick and design was spot on. Definitely going back!!
They prejudge you when they first walk in. They provided no welcoming when we first walked through the door. My daughter had Kevin. He did a good job on her nails, but while waiting for her nails to dry he started clipping and filing his own nails. Very unsanitary.
I had Hera on my nails. She was worse. She quickly did my nails without cleaning the filings at the ends of my nails. When she supposedly finished, she abruptly got up and went to another customer without saying a word. I did mess up my nails when putting on my coat, but she was kind enough to redo it using clear polish.
While I was sitting there, I noticed they only welcomed certain people that walked through the door. Therefore we felt judged. I am a writer from NYC and my daughter works in the medical field. They need to learn proper ethics and customer service. Do not judge a book by its cover. They lost our service since we are shopping around for a local nail technician.
We will never return to Nail Lux in Naperville, but hopefully this is a lesson they will learn. Someone needs to report them to BBB and it might be me.
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