Lux Nail Spa Reviews, Prices, Services, Photos

I happened to be in the area and decided to get my nails done last minute. The wait for walk-in was around 15 minutes which was impressively quick for how busy it was. MY did this pink and white ombre on my real short nails and I AM IN LOVE!! MY is very experienced, efficient, and careful since I have thin cuticles, but it was not painful at all. And look how thin it is sideways! no bulk no mess. Definitely a 10/10 first time experience 🙂

I’ve been a long time supporter/client of Lux Nails and I’ve encountered some good experiences and some not so favorable situations that I’ve swept under the rug. The unfavorable outweigh the good which is why I’ve delayed leaving a review because Antoine has asked me multiple times to do so; well well here you go…I understand mistakes occur but from a managerial standpoint you want to maintain good quality clients who have supported your business. I’m a business owner myself so I understand that wholeheartedly. Today I was cut and I was told I’d have to pay full price regardless of my pain. It’s not the money but more so the lack of awareness and principle. This cut isn’t a small nic so if it happens to get worse then they’ll have a bigger issue. I’m Completely disappointed with the lack of proper care from a professional standpoint! The front desk didn’t know how to handle the situation properly and even Antoine who happens to be the manager/owner didn’t say much or care to address the situation like a manager/owner should. All the quality nail techs have left and now I see why. I honestly stayed longer than I wanted too based off of Linda (temp leave), Janet (still there), Tee (recently left), Gigi (left 2020) , Lindsay (left yrs ago)! Don’t run a business if you have a dismissive attitude! They’ve lost a longtime good paying client today. They’ve given me 10% off for them running late to service me for a scheduled appointment but I was actually injured and paid full price….make it make sense!

Walked in with a party of 4 at 6:30 and was quickly seated and started after sign in. My pedicure was done by Janet, my wife’s was done by Lee, my daughter’s was Mary and my friend got a full set done by Mint.

Although Lee was very heavy on the up selling her work is great and detailed.

Janet was very pleasing and gave the best leg and foot massage and nail shaping was amazing.

Mary listened to the things that I did and didn’t want done to my daughter’s feet and did so without any attitude.

1 complimentary drink was given per customer
and even with a party of 4 our total was very AFFORDABLE

Ladies & Men don’t walk RUN HERE and get this work It’s so beautiful in here

From the time I walked in everyone was very friendly and I received service within minutes as a walk – in on New Year’s Eve weekend.

I got a jello pedicure for the first time and David did a great job. He was very attentive and thorough and walked me through how to swoosh my feet around to enhance the experience. I also received great waxing services. I might also mention that this place is super cute and lives up to the lux name.

HOWEVER, THE GEL POLISH ON MY TOES WAS CHIPPED THE NEXT DAY ON NEW YEARS EVE, THEY WERE CLOSED FOR THE HOLIDAY AND I DON’T LIVE IN THE AREA SO I COULDN’T TAKE ADVANTAGE OF THE 10 DAY GUARANTEE WHICH IS WHY THEY ONLY GET 3 STARS

I love coming to this salon and I recommend it to everyone I know. I’ve been going here consistently for almost a year and their service never disappoints. This newer, bigger location is so gorgeous and the added bar area makes it feel like a one-stop shop to relax and receive wonderful nail services. Yesterday, I got the set photographed here and the tech, Eric, was so patient and really brought my ideas to life. Another tech I frequently book with is My and she is so fabulous and talented as well. The owners are so friendly and want everyone to have a great time.