Kim Nails & Spa Reviews, Prices, Services, Photos

Great colors kim helped me decide to choose from so many colors I was being undescicive Kim helped Me with showing me her new multi colors she just got in stock beautiful colors that change colors like mood ring thank you Kim for staying overtime hours and for having patience with me thank you

Acrylic Nails popping off after 5 days.
I have photos with time/date details of when taken, but they refuse to re-do for free since I work out of state and cannot get back right away. She said they only gaurantee the work for 48 hours.
I chose Kim Nails because of some positive reviews that I read here. Also people said that they had good prices. Unfortunately my experience was not as good. I called first to check on prices, they said Fill and gel is $30. But first he said $40, then changed to $35 as I did not understand how it went up $10 from the quote. Then he reminded me that he put 2 tips on my nails, I said “Oh yea- that is right, but not $10.” So I agreed to pay $35. $2.50 per nail tip is too much, but whatever. I still tipped the guy $6.00. BUT the worst part of my experience is that my acrylic nails are coming off! FIVE days after I got them done, the pinky nail just popped off as I was adjusting my belt! There was not any hard pressure on my nails that would’ve made that happen. That happened on a Saturday night after the nail place would be closed, so I couldn’t call them, AND I’m a Flight Attendant – so I wasn’t even in Texas and could not go back any time soon. The next morning ANOTHER nail came off! This time it was the Index finger. So now I’m trying to work flights looking unprofessional with bandaids on my fingers. It has only been one week and a couple of days ago I thought it looks like several other nails might end up coming off. There is a bit of space between the acrylic and my nails.
So I called Kim Nails to explain the problem. I also told the lady on the phone that I’ve been getting my nails done for over 10 years and I have never had a problem like this before. Sometimes I can go for 4 weeks without any nails coming off, in fact it’s pretty common. Unfortunately I do not get to a nail salon every 2 weeks, sometimes it’s 3 weeks and occasionly 4 weeks. My acrylic nails do not just pop off after 5 days. They may start getting loose AFTER 3 weeks. I’ve been in customer service for over 35 years, if this happened to one of my customers I would be embarrassed and I would re-do the set for free.

Used to be a regular, moved back and went in this morning for a pedicure.
After it was started I saw a different shade of color I liked better.
Pedicure was good but not Fantastic and when bill time came I was told $60!!
Because I picked a gel color, but WAS NOT TOLD IT WAS AN ADDED CHARGE!
I have NEVER PAID THAT MUCH HERE!
Warning, get a price before work is done! Will not be back!!!!

I went to Kim’s after VIP did horrible the past few times, all I wanted was a manicure. It was an okay experience. The guy who did my nails didn’t say one word to me, and kept getting distracted by whatever Video he was playing on his phone. He still did a good job on my nails, just no communication. Anyways they told me my total was $40 and I tipped 5. I checked my account and there was a $54 charge on my account so I thought maybe the numbers got flipped. So I called and she kept telling me my total was 45 and not 40 so they added the $5 tip to the $45 cost. Anyways, they couldn’t explain the extra four dollars if that was the case. Just very unsatisfied with how I was told my total was $40, authorized $45 as my charge and get charged more with hardly an explanation. Wont go back.

I’ve been going there for years. I went back to get a set if acrylic nails and the deluxe pedicure. No prices posted like they use to be. I asked for a clear tip and light pink powder. I’m reading on my phone and trusting what Kim is doing. I look up and she has dark pink powder on my nails already. I told her she didn’t put the right color on! She said we fix next time this color stronger. Needless to say they looked awful. Like pepto bismol chicklets! I was trying to be nice. Then the pedicure was mediocre. Her sister left the dry callous on one foot that I actually went in there over. I go to pay and it was over $100.! I was so disappointed. I called about 3 days later after my co workers laughed at the nails. I went back in and she acted mad and put on what I originally asked for. She made them so thin the thumb cracked that day! I’m tired of paying ppl to do mediocre work. They think they can get away with this because I’ve gone there for so long. I hear there’s a lady at Salon Boutique that does great work!