J&J Nails & spa
About J&J Nails & spa
J&J Nails & Spa is a premier nail salon that specializes in providing high-quality nail care services in a relaxing and comfortable environment. Located in a bustling city center, this business offers a wide range of services including manicures, pedicures, acrylics, gels, and nail art.
The skilled technicians at J&J Nails & Spa are dedicated to providing top-notch customer service and satisfaction to every client that walks through their doors. They use only the best products and tools to ensure that each nail service is done with precision and care.
In addition to nail services, J&J Nails & Spa also offers spa treatments such as facials, waxing, and massages, making it a one-stop destination for all your beauty needs. Whether you’re looking to relax and pamper yourself or get a glamorous nail makeover, J&J Nails & Spa is the go-to place for all your beauty needs.
Address: 567 Southbridge St, Auburn, MA 01501, United States
Website: https://www.facebook.com/jeansdiamond.nailsalon
Call: (508) 832-8777, +1 508-832-8777
Rating: 4
Total Customer Rating: 138
Salon Open Hours:
Monday: 9:30 AM – 7:30 PM
Tuesday: 9:30 AM – 7:30 PM
Wednesday: 9:30 AM – 7:30 PM
Thursday: 9:30 AM – 7:30 PM
Friday: 9:30 AM – 7:30 PM
Saturday: 9:30 AM – 6:30 PM
Sunday: 10:00 AM – 5:30 PM
Customer Says:
Adj XO
I had a good experience with a spa pedicure there my first time so I decided to go again. This time my pedicure was rushed. I was not informed they only provide gel acrylic ( I already had on powder acrylic) till after she already removed and cut a nail after us when she informed me it would be a $65 for a fill. I went along with it cause the damage was already done until I went to leave, the woman who serviced me said very loudly that I need to leave a tip, and when I ignored as I was not happy with the work done. She also insulted me to the man at the front reception assuming I did not understand the language because I’m a black woman. The man proceeds to stop me again and give me a lesson on tipping. Quite unprofessional & rude to even say something as tipping is not a requirement but courteous when you are happy with the work. Immediately the next day my nails started chipping off it’s the 4th day now it’s it basically off and that “$65” gel acrylic also popped off Needless to say, I will not be back or recommending this place!
1
Gabrielle Bakerlis
I called a few hours before close to get a new full set of acrylics. I am so greatful I did! Gina is super through and did a wonderful job on my nails. So happy!
5
Mindy Patnod
Another disappointment from the same nail tech that I thought would do a better job because it’s been a few months. Filed my toe nails on a slant and polish is anything but professional. I always look forward to the massage but that was a bust too.
3
Emily H
Went here with a group for pedicures because nobody else was open when we needed to go. The person who approached us to come over was rude, we all got serviced at different times/had to wait for one another and the foot baths were ICE cold. I never saw the implements come out of an autoclave or disinfectant and the foot files were put right back in the cart after being used on all of us. I even saw someone rinse off a tool in water (no soap or anything) and put it back in the cart. That is so incredibly unsanitary. They were extremely pushy about upgrading services as well. The “leg massage” was more like someone rubbing too much cream on my leg for 1 minute and my feet really weren’t filed. I also feel so sorry for all the live fish living in that TINY little bowl on the dryer. Overall I won’t be back and don’t recommend. All they cared about was collecting payment and being fast. I’m especially grossed out by the lack of clean implements and cross contamination I witnessed.
1
Ashley Almeida
I agree with other recent reviews stating this place has gone downhill. I came here recently in October to get my nails done. I was paired with a guy who was unprofessional and disrespectful. He rushed the process and got upset with me when I asked for a color in gel or dip. I have gone here in the past and showed how I want my nails done and the previous techs took time to look for it. His coworker found it for him. I also figured out why he didn’t want to do it because he looked like he didn’t know how to do gel nails. He cut 4 of my fingers where my middle finger was bleeding. He mocked me about it and barely cleaned it. My nails did not last a week. A waste of money for poor job and unwarranted attitude.
I won’t be returning.
1
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