JCPenney Salon Reviews, Prices, Services, Photos

My experience here was very nice. I was greeted upon entering the area. Employees were smiling. All the guests seemed to be at ease. There was conversations and laughter going on between clients and hair specialists, that is great to see that everyone was having a good time. I had a beautiful balayage done on my hair. I also had it cut and styled as well. I recommend this place, and will definitely return.

I like coming here the gentleman that do my hair know my hair type and what to do make it pretty and stylish and healthy and I say if you got curly hair the gentleman or couple of the women are the best they straighten my hair make sure it looks right before citing it and they also have people more improved people here now I had my hair murdered by high salon and I went here via recommendation and my hair has looked great now I get it appointments get canceled but I call ask who in before hand i see these reviews breaks my heart they are super great people and I pref to go here because often stylist don’t know how to cut or work with curly hair so honestly if you want some place that’s going to do you hair right then I say come here and ignore the reviews they get busy or call out the world doesn’t own people they aren’t always able to make it in. Now if your hair has been damaged or is very fake yeah it going to become fired I chipped a lot hair off to get it right and they never harmed my hair here actually fixed to so if you hair got ruined maybe it’s cause forgotten to tell them you had it dyed or permed or always styling it or using wrong products so please 🙏 people I have had bad hair salon but these people aren’t a bad hair salon they saved my hair before vacation and honestly I greatful

Worst experience ever and I am not talking about the job done. Management needs to improve. I’ve been struggling finding a long time hairstylist. My friend recommended Nibardo and gave me the phone number. I called and scheduled an appointment. I was excited that I was able to go on a Saturday and didn’t need to miss work. I showed for my appointment and guess what? I was not even in the system!! Manager Karina “accommodated” me for Sunday with Barbara. I was not happy but I really needed my hair done for an event, it was way too long, damaged, and color was faded, plus grey hair was showing. Sunday I get there and Barbara showed me the options. I picked the color I wanted, she went to “mix the color”, two minute later she comes back and says “I’m sorry, we don’t have that color or anything I can create the color with”. At that point I wanted to get out of there but I need my hair to look decent and I had nowhere else to go anyway. I picked another color from what they had available. Then, to top it all off… I know this is not a VIP salon but hey! If others offer wine, champagne, or even mixed drinks, at least have water for your customers!!! I was thirsty and THEY DID NOT HAVE WATER! Poor Barbara went and got me water, she probably went to the mall and paid with her own money because her manager can’t even have water for the customers, or the colors available, or a reliable person answering phones and scheduling appointments. Needless to say that was my first AND LAST time at JCPenney salon.

Double checked information was correct the day before. Arrived on time the day of and got canceled on.

I moved to the area leaving a hairdresser who was so fantastic. Went to this Salon, asked for basically same as I had always had my hair. In 3 visits my healthy long hair became fried/crunchy. Had to cut off 3 years growth and deal with an ugly haircut style and botched color to cope with the whole mess. Very unprofessional and irresponsible. So sorry I trusted/paid to basically have my hair destroyed. And the moral of the story, only help and advice they gave was expensive deep conditioning waxes at my expense til it grows out. And No, they do not lose any sleep over destroying a clients hair. Do not recommend.