J Flow Hair & Nail Reviews, Prices, Services, Photos
About J Flow Hair & Nail
J Flow Hair & Nail is a trendy and modern salon located in the heart of downtown. Specializing in hair and nail services, this business offers a wide range of options to cater to every client’s unique needs and desires. Whether you’re looking for a simple trim, a bold new color, or a glamorous set of nails, J Flow Hair & Nail has you covered.
The talented team of stylists and technicians are dedicated to providing top-notch services in a welcoming and comfortable environment. With their expertise and attention to detail, clients can relax and trust that they are in good hands.
J Flow Hair & Nail prides itself on staying up-to-date on the latest trends and techniques in the beauty industry, ensuring that every client leaves feeling confident and beautiful. From the moment you walk in the door, you’ll be greeted with exceptional customer service and a passion for helping you look and feel your best.
Address: 2345 S Winchester Blvd # C, Campbell, CA 95008, United States
Website: http://www.jflowsalon.com/
Call: ,
Rating: 4.3
Total Customer Rating: 11
Salon Open Hours:
Monday: Closed
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM
Customer Reviews:
I had made an appointment with this hair salon, ensuring I followed their 48-hour cancellation policy. Regrettably, due to illness, I attempted to reschedule just 47.5 hours before my appointment. Despite persistent efforts to reach them via phone and messages, I was met with silence for several hours. Finally, when they did respond, it was with dismissive treatment. They promptly cancelled my appointment and charged me $45, showing little regard for my circumstances.
What’s even more alarming is their consistent lack of responsiveness. My previous attempt to contact them via email went unanswered months ago, and this time was no different. This disregard for communication left me feeling undervalued as a customer.
Adding insult to injury, the owner’s response to my rescheduling request was disheartening. Instead of showing empathy, they labeled me as “selfish” and insinuated that I was disrupting their business by requesting to reschedule within their policy’s timeframe. This lack of understanding and professionalism, especially toward a loyal customer, is unacceptable. It’s evident that customer satisfaction takes a backseat to rigid policies at this establishment.
In light of these experiences, I strongly advise potential clients to seek services elsewhere. Prioritize businesses that value open communication and empathy over strict adherence to policies.
J Flow Hair & Nail Photos:
