Hands On Healing Spa & Boutique LLC Reviews, Prices, Services, Photos

I have had many massages in my 45 years & I can say Jennifer is the best one I have ever had! She is very knowledgeable about the human body pertaining to massage. She cares about her clients & takes her time to explain what she’s doing. I always leave feeling so relaxed. I would recommend Jennifer to anyone 1000 times over!

I recently visited Hands on Healing after receiving a Mother’s Day gift card. Unfortunately, my experience was far from satisfactory. I am giving it a rating of 2 stars due to the poor customer service and various issues that arose during my visit.

To begin with, the spa confirmed two different appointment times, causing confusion and inconvenience. Despite informing them that I would be attending the appointment confirmed through our last text conversation, they informed me upon arrival that they had mistakenly booked me for a different time. This lack of organization and communication was disappointing.

Moreover, upon presenting my gift card, I was shocked to learn that it was not filled out correctly and was deemed worthless. It was only after my husband provided proof of the $275 transaction for the gift card that the spa suddenly “found” it. This incident left a sour taste in my mouth and raised concerns about their handling of gift cards and their overall attention to detail.

Additionally, the cleanliness of the spa was questionable. The overall appearance of the place was not up to par, and it seemed like some products had been sitting out for a while. This lack of cleanliness and attention to hygiene further diminished my impression of the spa.

Considering these multiple issues and the overall disappointing experience, I do not plan to return to this spa in the future. I cannot recommend it to others, as the subpar customer service, appointment mishaps, gift card confusion, and lack of cleanliness left me unimpressed.

I hope this review helps others make informed decisions about their spa experiences.

Came in for my first prenatal massage ever and I’m definitely coming back every single week!! Gemma is amazing. I felt so comfortable and relaxed, she made my whole experience great. 10/10.

The massage was wonderful!!! Very professional and Ms. Julie was so sweet. She was open to answer any questions I had about their services procedures they offered. Loved the experience and will definitely come again for a massage.

I love going to Hands on Healing for all my skincare & laser care needs! Jen is favorite. She takes care of all my laser needs and is very gentle. Highly recommend coming here