Hana Nails Reviews, Prices, Services, Photos

This used to be my regular nail salon but they were unacceptably late even when I booked a schedule twice. They said to come back an hour like they don’t care about your time. You don’t ask a customer to come and then wait after one’s drive and a very busy schedule, I couldn’t stand it.
Their wor k has been easily breaking too.
I do not understand why they say they will do it right now but leave and also they would say it will be a few minutes and then past 10 minutes. They are still not around.

Lynn did such a great job. I told her I needed an “on camera” manicure and it was flawless. 💛

Meh, not bad but not great. The place wasn’t very clean and my technician was nice but it wasn’t the best manicure. My nails were cut down and not filed like I wanted. They didn’t clean out under my nails and after the dip manicure I had to make sure the extra powder and glue was off. There was also no massage or real cleaning of my cuticles. I only went for SNS but don’t think I’ll be going back.

Horrible place. Daughter and I were looking for a restroom in this building because there is no restroom available. She has a disability and asked if she can use restroom at Hana Nails. An older lady in the front raised her voice and said customers only. Rude employee. Would never recommend this place to anyone considering that’s how they treat someone asking for a basic need.

OH MY – SO BAD. Okay I’ve never written a bad review about anywhere ever before but I’m actually appalled at my experience at Hana Nails and would like to warn others. I used to work as a receptionist in a nail bar in London, and the first thing that struck me was how uninterested and rude the receptionist was on the phone when I made my appointment, but I read some good reviews and was like hey I’ll give it a go. First of all, the receptionist was just as rude in person, I got told just to pick a colour out without talking to my technician, which is a thing you always do first in London, but okay maybe thats not how its done here, I won’t hold that against the place. However, when I got told to “sit down over there” (which again, you’re reserved a place & shown to it in England), my technician came over and I started talking to her about how I asked for nail art on the phone and showed her a picture and asked her if she could do it. She said she couldn’t do it. (I’m not really sure why I was assured on the phone that she could then..) But she said she could do her best because she was free without other appointments. She started filing my nails into a round shape without even asking me what shape I wanted so now they’re too short. She was doing everything SO quickly to the point where I felt like she was rushing to get rid of me. She cut the skin around my nails so quickly it actually hurt and its been about 12 hours since this and my middle finger and thumb are still sore. AND MIGHT I ADD, SHE PUT THE TOOLS SHE USED ON ME JUST BACK IN THE BOX AND THEN AFTER USED THEM ON SOMEONE ELSE WITHOUT CLEANING THEM! I dread to think the last time they were cleaned before she just dug them into my skin. Then she started just painting them and oh my god it was awful! she was getting it all over my cuticles and the sides of my fingers (bare in mind I also chose black as my nail varnish could and its a real mess), the edges aren’t even painted now, she was using her finger nails to scrape the paint out from the sides of my nails, which like COME ON. It’s uneven, like some bits have more paint on them than others. Then halfway through a customer sat down next to me and then my technician said she had to rush cause she was her next client. So thats why she was rushing and pulling me about! Why tell me you’re free all afternoon and also why was I given this technician when I’ve specifically made an appointment for nail art which is obviously going to take longer. Its listed on the website as something they do! I’m hardly asking for something extreme! Then she was telling me I couldn’t have green crosses even though I already picked out a green like the picture I brought with me, she said its halloween soon and I should have white otherwise I’m doing it wrong….Did I say I wanted halloween nails? Then she starts just rushing to do the white crosses on me and I said I didnt want white and she did it anyway. Then I see she’s doing crosses like “Church crosses” not “maths crosses” which again is the opposite of what I wanted. The comparison to what I wanted and what I got is actually laughable. Not to mention the crosses are messy and not even in the centre of my nail. They’re just wherever she rushed to put them, which is driving me insane to look at how off centre they are. Then to top it off they don’t dry your nails with a UV dryer like every nail salon ever, they just told me to go sit infront of a fan. Yes a desk style kind of fan that was blowing directly into my face. The lady sitting next to me at the fan actually even said to me “oh my god i hate it” when looking at her own nails. So I guess I’m not the only one. I’m not a confrontational person and didn’t want to say anything to the unapproachable receptionist so I paid and left. And I really wish I hadn’t! What a waste of money when I could’ve done them better myself which is not what I want from a professional salon. I’m going to upload a photo of what I asked for and was told I could get, next to what I actually got. DO NOT GO HERE.