Golden Nail & Spa

I LOVE Golden Nail & Spa! If you are looking for a great experience where you are treated like a queen go here. Debbie is so incredibly patient and detail oriented. She really makes sure that you are 100% satisfied with your service. The massages are an absolute plus while you are sitting there. It’s the simple things really…I also had a pedicure and my toes were definitely dry by the time I left but to make sure they didn’t get ruined she wrapped them in plastic wrap because I was wearing ballet flats. This is my go to and they are just phenomenal!

I love love love Golden Nails. My gels never chip & I can feel the dedication they have to their craft! Definitely recommend 🫶🏼

My usual nail tech’s (different salon) schedule was full and I had a very chipped gel manicure that was making me crazy so I made an appointment to have my gel polish removed and a regular manicure. The lady who was working on me barely filed and soaked the gel polish and then used an abrasive emory wheel. I could clearly see the gel basecoat had not been fully removed and there was still some colored polish on some of the edges. I pointed out that there was still gel polish on my nails and she said “I know” and I thought my mistake, she must not be done… Except she was, and she went about sloppily cleaning up my cuticles and shaping my nails and started applying my polish over the patchy gel. It looked bumpy and awful as one would expect so I finally told her she could stop and to please take the polish she had applied off because there was still gel on my nails and I would just take care of getting the rest of at home. She offered to file my nails more with the e-file, but I didn’t really trust her to do that based on the lack of skill and attention to detail she had already demonstrated. I said again that I would just take care of it myself if she would just remove the regular polish she had applied (I didn’t want to let her keep going and end up having to remove 4 layers of regular polish before I could soak off the remaining gel polish at home) She then did a very poor job of removing the regular polish she had applied and left me with regular polish still on my nails in places. And then charged me $18. I’ve always considered this salon one of the safer places to go in the area, but I won’t be back. I never write reviews, let alone negative ones, but I really couldn’t believe how much the quality of the service here has dropped off.

Absolutely terrible customer service, or lack thereof! They were running late for my scheduled pedicure appointment, no interaction/conversation during my pedicure. When her next appointment came in, I was left at the drying station for at least 20 min. My nail polish smudged as I was taking the roller “paper towel” they use to separate your toes. Nobody ever came over to check on me at all so see if my toes were dry & ready to go. Once I decided to leave, I waited again for a few minutes before they noticed I was at the register to pay. I have been there several times before & not the friendliest service but this was the worst ever!! I will not be going back.

Excellent service, friendly atmosphere, great prices, and wonderful manicures!! I highly recommend!!!