Flower Mound Nail Spa (20% OFF Coupon Happy Hour) Reviews, Prices, Services, Photos

I’ve been here a few times but this time (on a Friday afternoon) was terrible.
First off I’d like to say to the owners I can tell you guys probably spent a lot of money on this place, however you guys need to hire better staff/more employees. Customer service is non-existent, there is barely any communication except “what would you like today?”.
Felt like 90 degrees in the salon, as if either the heat was on or air was off. Definitely not okay when this is Texas heat people are dealing with. Only 3 workers, myself and another woman in the salon.
The lady doing my basic white toenails did great! However, the woman who did my nails took forever on another woman. Telling me to “come back later”. While the lady who ended up doing my nails got a complaint from another customer that she was taking too long. They only have one person doing either your toes or nails first at a time. On average you will be spending about 3 hours in the salon, while other salons actually have 2 people work on you at once.
Pedicure was $35 for the “regular” and Manicure was $65. Total: $100. I was there for 3 hours, I will not be coming back until the man who normally does my nails is there. Apparently he’s out of town at the moment.
Not to mention their fish tank was green and disgusting, they are not taking care of the fish they have which has to be some sort of city violation.

I will never come back to this place. Went in for a pedicure and full set for me and my daughter. I got medium long nails with two colors and two color pedicure, my daughter got super short nails and one color on both hands and feet. First problem I had to tell the guy who was doing my nails that my nail was crooked and he replied “what do you want” for you to fix it….and then there “menu” pedicure says 35$ when it was time to pay they charged me $110 for me which I was kinda confused but ok then charged me the same exact price for my daughter who got super short nails and one color….come to find out they charged me 20$ for gel polish on my feet!!! How ridiculous is that?? when you asked me what I wanted why didn’t you mention it’s 20$ more to get gel polish on my toes???? How does a pedicure go from 35$ to 55 and that’s the same gel you used on my nails for 55$??? And if I got two colors and longer nails why would you charge me the same exact price for my daughter??? That’s overpriced she might as well got two colors as well and way longer nails. Overcharged and not pleased with the results the guy doesn’t know how to shape long nails….I can’t believe I spend that much money for my daughter…disappointment Updated I went on Sunday 6/16 and here it is Thursday 6/20 and my nail is broken and 2 were cracked smh Today 6/23 I have 3 cracked nails and one broken one and 3 nails are the same one I went to fix on 6/21!!!! Your products are cheap!!!!

Unfortunately probably the worst nail experience I have ever had. They left my nails a hot mess! The male nail tech wasn’t brushing off the powder during my nail dip and it left glue/ residue all over my cuticles and under the nail bed. I was giving them the benefit of the doubt and waited for him to come back to finish…but then when they asked if I was ready to leave I was appalled! I asked if they could clean up my nails a bit more and he told me to just wash my hands and I would be fine. Also was extremely rough when filing and made me bleed in a number of places which you can see in pictures.

This was supposed to be a really nice relaxing day before starting a new job and I just left feeling disappointed and stressed. 😪

Love this place. Their patience and hospitality is out of this world, and their work is perfection. I had the best coffee ☕️ ladies come try and thank me later, tell them Paris Africa sent you 😊 😉 ❤️ ☺️ no filter needed

Update :
I went last night to get a pedicure and the nail polish slide right off my toes. They had closed the doors and already rushed us out the door. While the massage was nice the quality of service was horrible. I got asked 2 times during my pedicure if I was pregnant and then the ladies talked in their native tongue. I responded that I was not pregnant. I’m relaxing in a massage chair. Very disappointed in what was supposed to be a relaxing pedicure.
I did try calling the place today and no answer and was unable to leave a voicemail.