Fashion Nails & Spa Reviews, Prices, Services, Photos

Extremely happy with my full set and pedicure. I was very specific about what I was looking for and they did not disappoint. Thank you!

Worst customer experience I’ve ever had with the younger man who did my mani, and based on the reviews, looks like other customers have had similar experiences. He applied the first coat sloppily in about 10 seconds with large gaps between the polish and my cuticles and bumps. I asked him to try to polish closer to the cuticle, which he angrily refused. I asked again, and to make some sort of point, he painted over one of my cuticles on purpose and said “you want this!? Look how ugly!” He didn’t fix that nail or any of the others, yelled at me, stormed off to help someone else, and never came back. My nails looked so bad that I removed my nail polish on site and left without painted nails. See photo. The woman who did my pedicure was lovely. But no one on staff apologized for the man’s horrendous customer service.

Nail service was horrendous. It started off from the very beginning. I was pressured into powder dipped nails which I had never had before and didn’t really want I was always used to gel polish. After that, I had asked for a color for an accent nail and a design. The nail tech shows to not give me the accent color I wanted because apparently it wouldn’t have looked good. That is not his choice to make. After that I had asked for a simple wispy pineapple design which could not be accomplished, which wasn’t the end of the world I went and looked at their designs that they had set up and asked for a simple sailboat. That also looked horrendous and felt pressured into getting a flower as that was the only thing she kept repeating that I get. After paying $55 for the nails I didn’t realize only three of my nails did not have air bubbles. And that was just my nails not including my sister-in-law. She had asked for a short stiletto nails. To which he attempted with failure as each nail was going a different direction and was not stiletto. She ended up having to fix the direction of her nails as best she could. She asked for black and red he attempted to give her pink and then on top of that they did not have the color she wanted and they did not offer to fix the issue. Then came her accent nail. To which she ended up with the same exact flower I did. Her nails caused it $60 my guess for the $5 increase was the additional run stones that she didn’t even ask for. The lack of skill as well as communication when it comes to pricing is uncalled for. We will not return back here ever again. On top of that when paying they requested a tip. While we always tip the fact that you were requesting a tip as a huge turnoff from any business.

I asked for a simple acrylic manicure with almond shaped nails and a black acrylic gel. When the tech began placing the tips I was slightly concerned due to the fact that they looked much smaller than normal and that they were somewhat crooked. One was very crooked so she removed it and redid it but left the others. When I indicated that I wanted the length shorter she said that longer was needed for the nail shape. I kept waiting for her to actually shape and smooth the nails but that didn’t happen. The gel was messy and flooded my cuticles. When she finished I was mortified, my nails were thick and bumpy, crooked and all different lengths. When i went to pay she specifically asked what I wanted to tip. I always do til but being asked felt weird and unprofessional.

I’m not sure what happened but my nails are a disaster. I don’t know if he did not shake up the polish or if he grabbed a different color for the second coat. It looks like I have a French manicure with pink and orange when they were supposed to be all the pink color.

I appreciate your response and the offer to correct but I live in Ohio. I was down visiting my son. I’m not sure when I will be back in the area.