Family Nail Spa Reviews, Prices, Services, Photos

I’ve been coming here for a couple of years now, and always happy with their service. Everyone is friendly and the nails are good quality and reasonably priced. Here is a photo of my last appointment where I wanted natural looking nails.

Update:

3 days later and my nails and moms are chipping!! Still have yet to hear back from the owner. This was not worth over 100.00!!!

This will be my last visit to this establishment. The last time I went, I had a pleasant experience with the gentleman who did my nails. He listened and made sure I was happy. Tonight was the complete opposite.

When making my appointment, I specified that I needed a gel polish change for both my nails and toes. The receptionist asked me twice over the phone about a refill, to which I replied “no” both times. I also booked a simple polish pedicure for my mom. Upon arriving, the lady at the front desk again asked me about a refill, and I reiterated that I did not want one nor needed a refill.

The toe polish change was not pleasant. I repeatedly told the nail technician that it hurt and that her nails were stabbing me while she was gripping my toes. I must have mentioned it at least four times. When it came time for my hands, she asked about a refill again. I clarified that I did not have acrylic nails and showed her my hands with only gel polish. She consulted with the front desk lady but still seemed confused.

I showed her the nail design I wanted, which she confirmed she could do. However, she never actually executed the design. My mother opted for regular nail polish, not gel, but the technician started with gel. When I corrected her, she seemed irritated, and I overheard her mock my mother in their language, commenting on her displeasure.

During my gel manicure, everything seemed fine initially. I showed her the design, half one color and half another, and she agreed. I was distracted reading my book and didn’t notice until later that she didn’t do the design on the nails I specified.

Upon checking out, I was shocked to be charged $100 for a toe polish change and a gel manicure without the design. They only offered an 18% tip or higher, which is unreasonable. Additionally, there’s a $1 charge for every transaction, which I find unnecessary. Previous visits never cost me more than $65, tip included. I even had a $10 off coupon that they couldn’t apply this time, suggesting I use it next time. When I inquired about adjusting the charges to account for the coupon, they refused, citing deductions from the technician’s earnings.

In conclusion, the staff are rude, push services you didn’t request, and enforce a minimum 18% tip. I won’t be returning. I would appreciate it if the owner could call me after reading my review.

First time I got extensions and I don’t know how but my original nail is all ruined. I got it done from then and went to them to remove my nails. Check the pictures of my nails after they removed my extensions.
Edit Reply:
I did removed it from your salon only. I am out of town. I will visit you once I come back.
Thank you.

I absolutely love this nail salon. The staff is always friendly and welcoming. The owner is professional and knowledgeable. The salon is kept immaculate. My nail technician, Lily, is the best! She takes her time especially with my pedicures as not to hurt me and always gets those pesky ingrowns. Thank you for taking care of me and my entire family of 7 for our Cancun trip. You all did an amazing job 🥰🤩

Absolutely!!! The best nails ever they are the sweetest people ever and take their time to do their VERY BEST!! ask for Molly if you want the best design ever she’s the best!!!