Crystal Nail & Spa Reviews, Prices, Services, Photos

They never Disappoint. Here are a couple of photos that I’ve taken over the past year, along with some of the inspirations.

This place is terrible and will never come back. Went in with a set to be removed and start over with color powder. They took all my own naild off with trying to take off the set I had. They didn’t want to give me any of the power I wanted. Had I had to walk out of there with my natural nails all messed up and shorter then how I went in.

I hate that I have to write this review because the nail techs are so nice, but I’ve been in pain since I left two days ago and it actually was so bad that it kept me up last night. I’ve gone to this salon 6 or 7 times now and I’ve had an issue almost every time. I kept going because it’s so much cheaper than other salons but I got what I paid for I guess. And what I got was a deep gash in my finger because the nail tech went to file down my cuticles but she used the same harsh drill bit and same speed that she used to file down the hard acrylic and literally filed down my flesh. And even missed my cuticle. I can’t even get a picture that shows how bad and deep it is in person. And it just keeps getting worse as time goes on. This isn’t the first time they’ve cut my finger taking off my cuticles either because they usually use these sharp plier things to pluck your cuticle and catch your skin sometimes because they do it fast and pluck like their tweezing hair. All this on top of them accidentally taking off half of one of my eyebrows one time and trying to cover it up. And not once was I offered a discount. Not to mention I had to repaint my nails this time around. I’m a very understanding person. I even still tipped the nail tech after this incident because she still did my nails and like I said she’s sweet. But to not even offer a discount after my finger was gushing blood? And the pain is a horrible throbbing pain. You really don’t realize how much you use your fingers until someone takes a chunk of one of them and you feel a searing pain every time you accidentally brush it against something. I also asked her to file down my natural nail underneath because they never do and she just hacked a few pieces of them and left the majority of my nail underneath. Also, one time the other nail tech realized that the color polish I picked out was old as soon as she put it on my finger and kept applying it. I thought maybe I was overthinking it and that it actually wasn’t old polish but it sure was and it looked like a child painted my nails when they were dry. I switched to the other tech after that. Not to mention that they rip your grown out nails off with the same sharp pliers they use for your cuticles. Because of that, she ripped my natural nail off and glued it back on like I wouldn’t notice. I know I should have started going to another salon but I’m a creature of habit and like I said they’re way cheaper. I thought maybe it was just a fluke those times and I do like the techs. I didn’t even want to write this review because the techs are sweet but they obviously don’t care about their customers to not even at the very least offer a discount. I also can’t sit here and let someone else spend their hard earned money just to be in pain for a week.

My suggestion to the techs, stop rushing on everyone who comes in. I know you’re trying to get things done as quick as possible to get the next person is and that’s probably how you keep your prices low, but I think I speak for everyone when I say we’d rather pay more than have to leave with half a finger and half an eyebrow. Also, stop using the pliers to take off cuticles because it’s inevitable that you’re going to pluck someone’s skin. And you end up leaving chunks of cuticle behind anyway. Use the electric drill with the softest drill bit and on the lowest setting. You don’t need to use the same harsh drill bit and the same speed that you use to file down hard acrylic. And if you want to keep going fast and taking peoples skin and half their eyebrows at least offer a discount. Because you just lost a well paying, well tipping customer from this.

I have been coming here since I moved to elmwood park in June 2020. They have always given exceptional service and are very courteous. They even copy designs I get from the internet perfectly. And the price is very good.

I have been going to Crystal Nails for a very long time and of course I will always be going for as long as I can, Kelly has been doing my nails and I am totally satisfied.
There was another lady I forget her name that did my nails when Kelly was away on vacation,she does very well too…the people there are nice people.
I recommend them.