City Nails Reviews, Prices, Services, Photos

About City Nails

City Nails is a premier nail salon located in the heart of downtown. Known for its impeccable service and luxurious treatments, City Nails offers a wide range of services including manicures, pedicures, nail extensions, and nail art. Their team of highly skilled nail technicians are experts in the latest nail trends and techniques, ensuring that every client leaves feeling pampered and polished.

The salon itself is chic and modern, with comfortable chairs and a relaxing atmosphere. Whether you’re looking for a quick touch-up or a full spa day experience, City Nails has everything you need to treat yourself and unwind. In addition to their nail services, they also offer waxing and eyebrow services to complete your beauty routine.

City Nails prides itself on using high-quality products and maintaining the highest standards of cleanliness and hygiene. With a loyal customer base and glowing reviews, City Nails is the go-to destination for all your nail care needs.

Address: 9320-A, W Broad St, Henrico, VA 23294, United States

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Website:

Call: (804) 747-4744, +1 804-747-4744

Rating: 3.8

Total Customer Rating: 146

Salon Open Hours:

Monday: 9:30 AM – 6:30 PM
Tuesday: 9:30 AM – 6:30 PM
Wednesday: 9:30 AM – 6:30 PM
Thursday: 9:30 AM – 6:30 PM
Friday: 9:30 AM – 6:30 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: Closed

Customer Reviews:

Jessica Pace
If I could give zero stars I would. I came in this morning to get one nail fixed because it broke. Just a plain white tip, nothing fancy. She said they couldn’t do it because I didn’t have my nails done there the original time. I specifically get my nails as French white tips because they are easy to do and fix – anywhere. This isn’t the first time I’ve had issues with these people. I came in before with a friend of mine in the middle of the day and before we told them what we even wanted they told us no. Very rude. Will not go here again, and will tell everyone I know not to go here.
1
La Far
First of all… I’m not understanding why Vicki has absolutely no customer service such an unpleasant environment ..???!!! Literally rushes you and yells at you as soon as you walk through the door ? This place is not doing COVID restrictions at all?! The place is filthy , they are not doing 6ft between customers and the have no coverings on the pedicure station? They say they have someone available to do your nails then seat you with your feet soaking in water for 30 minutes? This is not the first time, but it will be my last time returning.
1
Nita Nita
I was a returning customer for over a year faithfully , I would let Vicky do my nails – she is so rude – very rough with the tools on your nails -if you confirm an appointment the day before she would text you , ask you to move your time up , the day of your appointment she will text you , ask you if you coming. Ask you how long you will be, she will rush on your nails – she does not value her customers at all , if you got there and changed your mind. She will be mad, state rude comments DONT GO THERE, take your money somewhere else .
1
Keyanna Coleman
Nail work is great and great prices. These are 8 days old and I got the foil and chrome. I usually go to someone named Sevyn but they all do a good job in there!
5
Natalie George
This was my first time going to City Nails. My daughter-in-law took me here because this is the place she frequents.
I am from NYC where we have TONS of nail shops to choose from. City Nails staff is very friendly and the shop is clean. Overall they seem to have a HIGH turnover of customers which may have them “rush” along with what u need done but the end result is not bad. If you make reservations you will be seen at ur appt time. Looks like they could use extra help but it was a holiday weekend. I was quite satisfied and will go back again.
4

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