Casabella Nail Salon Reviews, Prices, Services, Photos

I heard good things about Casabella nail salon from a friend so I decided to try them out!
I popped in without an appointment and they were able to see me to get a gel nail set. The lady who worked on nails did such an amazing job! I believe her name is Tee tee? I apologize if my memory fails me! She took such gentle care and applied the gel flawlessly!
I should add that I came in with some pretty rough looking , very short nails, and she didn’t cast any judgement which was very comforting.
I will definitely be returning and I highly recommend them to anyone who is considering coming in for their next manicure!
5/5 customer service
5/5 quality of nail manicure
5/5 cleanliness

My nail experience was amazing! The salon is clean, relaxing and the staff was very friendly! Dennis was very attentive and particular in shaping my nails and my color selection to ensure that I was a satisfied client! I received a Gel X fill-in and a classic pedicure. My mom received a classic manicure/pedicure and she is very pleased with the service! We look forward to our next appointments! 😊❤️🔥

I’m not much for writing reviews, but in this case I felt like I had to…

I finally switched after years of being consistently overcharged with mediocre service. If you politely mention you want something a certain way or something corrected, they respond begrudgingly as they talk about you in their language to their peers.

FYI, just because a you’re speaking a different language doesn’t mean your tone doesn’t translate.

I kinda got into the habit of never really saying much out of politeness even if I wasn’t fully satisfied because I know it isn’t an easy job, and really didn’t want to be that person.

But the final straw was an incident that occurred the last time I was there, that involved an overcharged new set & design that was very poorly done and nothing like what was advertised….. I came back the next day after realizing I absolutely hated them.

I was expecting to be taken care of and given some kind of deal, discount or compensation… but instead was met by the technician & manager both being argumentative, highly unprofessional and disrespectful towards me… regardless of all those years of loyal business.

The way they handled this situation & poor service was horrendous, I have never been treated in such a way, not to mention insulting to say the least.

They only offered to fix the design on the ring fingers, and were trying to charge $25 for a new color or full price for a new set despite having already paid $71, not including 18% tip that was given.

Instead they teamed against me, denying to let me speak to the owner (who seems to care more about his customers than his employees) but he wasn’t present that day and they refused to let me talk to him. I even overheard one of the technicians in the back talking about me to the customer he was with and both laughing during the incident.

The owner finally reached out afterwards, only after the situation escalated and it was too late. The manager told me to take my business elsewhere so that’s exactly what I did.

Fortunately, I found a much better place near by with parking included, exceptional service, knowledgeable women who actually care about their customers, & all for more than 30% less than what I was paying at Casabella.

Had a lovely relaxing pedicure and got my fingernails filed and buffed. Would highly recommend the 4 in 1 Vegan Pedicure option, I got a wonderful pomegranate sugar scrub and massage with body butter and a mud mask. Thanks so much Kevin for the wonderful experience.

Tee is a SUPERSTAR! Best manicure I’ve ever had, I cannot wait to come back. Came at the recommendation of a friend and I wasn’t disappointed. Tee talked me into trying gel x for the first time and I’m officially hooked!
Pedicure was underwhelming and chipped in less than a week, so I will not be back for a pedi but I will ABSOLUTELY be back for another manicure with Tee!