BV Nails & Spa Reviews, Prices, Services, Photos

Please do not go here! Reddicks/Cosmopolitan on Erie Blvd is better.

Do not go here. This place needs to shut down and be investigated. I wish I could give them zero stars. Management is terrible. The nail technicians are different levels of training ranging from no training to good technique. Also, they do not all speak English so they do not know what you want even after someone else translates.

I’m not returning. I’ve gone here a few times throughout 2023 because the location was convenient. The device provided is always inconsistent. I’ve had two situations that were good and the individual techs were decent and nice. Other times, they are rushing me or hurting me. However, after the disaster in the last week of December 2023, I will never return.

I have always had healthy long nails and I received compliments for my nails painted or nude. So I came in with health gel polish on my nails. I came in wanting a red glitter gel polish. They did not have the one I wanted. The technician grabbed the wrong color. So I told her to just clean up the old gel polish off.

She ripped the gel off my nail beds with her sharp tool. She caused my nails to break, bruise and my nail beds to bleed. This was the most horrible situation I’ve ever had in a salon. Never have my nails been treated like that. When I told her she was hurting me she didn’t seem to understand. I asked for the machine buffer instead of the sharp tools she used to scrape me and she seemed to not know what it was. The technician next to her told her what I said and she used it then. She was more focused on a conversation with three other technicians next to her. I asked if she had a stone buffer, which they have had before, Ive had it before here and others too but the manager said they don’t use it.

In the end, I paid for the “cleaning” over $20 dollars and then wanted a tip. I gave about $2 and I shouldn’t have even given that at all. I paid up, because I’m not about to argue with these unprofessional individuals and business or “steal service”. I’m taking my business elsewhere when I’m healed and never returning to this business. Please do not go here!

This is what happened after the visit. My nails were horribly damaged. One of my nails was split in half from the center of the tip from all the physical trauma the technician placed on my nail. It’s been about 1.5 months since my visit and my nails are finally starting to regrow this week and the split nail is healing slowly. Avoid this situation, do not go here!

Take your business and your money elsewhere! This business is shameful! Not all the technicians are the same. And this should not be continued or allowed to happen. Don’t go here!

You can see the blue background photos are the night of the event. The other photos are progress photos taken one month later and 6 weeks later. I was scared I would lose my nails due to this situation. I’ve been filing my nails/not cutting, not used any nail polish, and used oils this week like OPI repair mode, cnd rescue, and ind to try to rescue my nails and it seems to be working. Since using the oils, I’ve noticed faster recovery of the nails. But I shouldn’t have had to buy those oils or wait over a month for my nails to recover. I’ve spent 100s trying to return my nails to what they used to be. I’ve been watching The Salon Life on YouTube to try to help me save my nails.

Please do not go here! I can’t say this enough.

I got my favorite set of nails here by a male employee who went by “Terry”. He did such an amazing job! All of my nails are exactly the same length, the shape is perfect and sharp and overall the service he provided was so amazing I had to leave a review 🥰

Worst nails I’ve ever gotten. I went in with long beautifully shaped nails. The lady who did them cut them super short almost down to my finger tip. They are super short, fat, thick, uneven, white polish on my skin and just ugly… my boyfriend said they look like bird claws. And it was $51. I should have complained but I didn’t have time for them to do anything about it. Won’t be back

I went in to get my nails done 2 weeks ago All I needed was a fill for my acrylics. 1st thing that went wrong was when I asked for them to be shorter they didn’t do that. Then they didn’t have the color I asked for which was a pink shade the nail lady just picked a color of her own choice which was like a nude brown color without telling me which I then had to speak up and say it was wrong. When she was done with my nails they weren’t very cleaned up and it was messy. They ended up charging me 80 dollars which was outrageous for a fill and a solid color nail. Today I went to a new place to get a fill since I didn’t have a good experience here and when the lady was taking off my acrylics there was like a mold or some kind of fungus (see pictures) underneath my acrylic and on top of my real nail. Which didn’t come off when rubbing it or scratching it off. I looked up what it means and it say from moisture from nails that have been on for over 3 months which couldn’t be the case bc I only started doing my nails again right before Halloween. Which makes me believe it’s because of some kind of unsanitary environment.

I have been coming here every month for almost two and a half years to get my nails filled with Terry. He had always done a good job until two weeks ago. Everyone is entitled to have a bad day and I understand it is even harder when you have to deal with people. The way he treated me and spoke to me was like he was a completely different person. He cut me on one finger while using the drum, and when he was cutting my cuticles, he poked me under my nail with the sharp point of the cuticle cutter. After that, he threw the tool down on the table and said he was done with me because my skin is too sensitive. Again. I have never had a problem with him before. He snatched the money out of my hand and walked up to the register and never said anything else to me.. It is too bad because I did like it there but I will be finding somewhere new for my next fill.