Bixels Studios Reviews, Prices, Services, Photos

I recently moved to Mentor and was in search of a new stylist. It’s such a hard decision! After a couple good – but not amazing – experiences at other salons, I chose Bixels. I have found my people! 🙂 Jake did things to my hair I didn’t know were possible. I have the misfortune of having fine, thin hair. Jake worked some magic and I walked out of the salon with an amazing color, tons of volume, and curls that somehow lasted to Day 2! Not to mention that he is a super sweet person who instantly felt like family. Emma waxed my brows, which was also a 10/10 experience. Everyone there is so welcoming and skilled. I highly recommend this salon and am so happy I’ve found my forever home for my hair and beauty needs! 🙂

This is a nice salon and spa that has a welcoming ambiance to it.
The owner “truly loves his job/passion” and the time he spends with his customers shows it. He welcomes ideas and adds a touch of his own talent to it to insure there will be a happy customer in the end.

Jake is an awesome barber. So many compliments on my son’s haircut.
Glad my wife talked me out of taking the kid to the barbershop chain in the strip mall up the street.

I started going here, maybe a year to a year and a half ago. I am very picky about my hair, so when I found Bixels, I was ecstatic. I trusted enough to bring my kids. And my daughter would always be so excited to hear that she was going to get her haircut there.
My daughter decided she wanted to get pink highlights and her hair cut prior to going back to school. We were referred to the daughter since she specializes in this type of hair color. It was already known that we had used box dye in the past, Wella Color Charm from Sally Beauty and the last time she used this dye was at the beginning of 2023.
It has been one week since her hair was highlighted, and it’s already coming out and turning orange. I was scolded for using the box dye and was told that was the reason it didn’t take. We spent $180 and left a $40 tip.
I was then told by jake that his daughter had put so much time and effort into my daughter’s hair and that she didn’t get paid for the time or color used to try to even achieve the desired look. I guess you should know your worth maybe you should charge what you should charge instead of cutting people deals and then feeling cheated in the end. How are customers supposed to know how much they should be charged for these types of services. My daughter is now devastated and is upset about the way her hair looks and I have no clue how to fix it for her.
I let the owner know that we would not be returning to his salon. And he threw in my face the fact that he offers free bang trims and I would lose out on this if I left. WOW!
Unless he was talking about others, it sounded as if he was also accusing me of not tipping or forgetting to tip. Look at all my credit card slips, tips on them all. You get a cash tip with bang trims.
Again, I’m not an expert at dying hair. Consult with your clients if you don’t think something will work. It was known it wasn’t going to take at the beginning. My daughter just told me they were having problems with the color while she was in the chair. I’ll learn a few lessons from this experience, for sure. Such a shame.

I absolutely love Bixel’s and have highly recommended it to friends and family. The salon itself is beautiful – decorated nicely, very clean, and quite spacious. What truly sets it apart from other salons – and in my opinion the most crucial element of any business – is the staff. Everyone is very friendly, professional, and quick to smile! My appointment was with Lisa who was simply awesome. She was on time, so sweet, VERY talented (my nails looked absolutely amazing and the manicure lasted over 2 weeks!), and the price was great. This salon is filled with happy faces and a “family” energy among staff, a true gem in Mentor.