Art Nail NYC Reviews, Prices, Services, Photos

It’s quite unfortunate because the work here is good. But they will add artwork to your original booking and not let you know that the total job will be over $100 and what you thought it would be. The technician just kept adding art without letting me know that it would be extra. Since every salon seems to have a different policy I had no idea that what I booked and what I ended up paying would be about $100 or more different. This is something that should be set upfront. Especially if you send the nails that you want and they don’t match up with the booking. They should let you know that what you want will be significantly more so that you can make the choice. I was shocked when they told me the final price at the register.no apologies either. I even texted the owner after to let her know that it wasn’t right and still no apology. As much as I like these nails, I will never be going back.

Edit: all nails fell off 2-3 weeks later. Yuck.

I went this morning to do my nails and after half an hour they were already messed up. This is happening for the second time and I am really upset about it. This is not the way of providing a good service. This is not a service of 120$ plus tips For just one color on short nails.
Later I texed to say what happened and to ask a refund ( I haven’t asked for a refund the first time cause everyone can make mistakes) and they told me the reason why my nails were not done well was because I had my dog with me and it was a distraction for the tech. First I want to clarify that my dog was there because she is a service dog and I have a service dog for an important reason and also I want to say that the first time they provide me a poor nails service my dog was not even there. Other than that I do not understand how a dog can be a distraction to someone that it is working in a professional way especially when a dog is a service dog and as such it is properly trained. I think that giving the fault to a service dog has been a very lack of professionalism and humanity towards a costumer. They are not willing to provide me a refund but just a store credit which of course I will not use after all this since I am not willing to go back there. Plus they are always very fast to charge your card when you are late with your appointment or when you ask for slightly changes to your nails but they do not care to give your money back if they do something wrong. I highly suggest you to not go there for any services they provide cause they do not care about making you comfortable and about providing you with an enjoyable experience.

Jennifer did such a beautiful job on my nails!!! They use top tier products/ keep a clean environment and she was super meticulous with the design (even pickier than I am!) would definitely recommend if you want a quality manicure. They also give tons of tips and advice for nail health which I appreciated, plus she sent me home with a small maintenance kit. 10/10!

I’m on the fence! Communication was a little confusing and the spot is sort of odd, definitely not a full service nail salon feel. One of the few places in the city to get IBX, which is amazing! But my manicure with IBX was $70 and my nails were still kind of a mess after. Ragged cuticles and lots of dirt and some old polish residue still left behind. For reference, the first two photos are my nails right after my appointment, and the second two are after I got home and cleaned them up properly (still sad cuticles though 🫣). For $70, I was hoping for a lot more and a more luxury type experience. I might return to keep getting IBX, now just knowing that your money isn’t going very far here.

ETA: so confused about the business’ reply! they only reached out to me after i posted the review, not before. they also didn’t explain any of this at my appointment? nor did they explain how “not doing cuticles” explains my nails not being cleaned or anything? (they also used an electric file on my cuticles, which made them all raggedy? i just don’t get it) anyway, they think a lot of themselves and their whole “education” thing but their service is just not there. their responses have me happily taking my $70 elsewhere.

I’ve been coming here for 3 years. I’ve seen at least 6 different techs and they ALL deliver the same baseline. The nails don’t lift. The single color is perfect. The art is capturing my inspo! These artists don’t miss. Alas…I’m coming for naked manicures now because I had gel for two years straight. Seasons change.