Apotheca Reviews, Prices, Services, Photos

Very disappointed long term customer. When I was there for my most recent haircut, at the end, my stylist said ‘the shop raised my rates for 2024.’ When checking out, the price went to $47, a $12 jump in cost. I feel as a loyal customer, the situation could have been handled more professional by telling me when I made the appointment or when I arrived to check in. If it were a few dollars, it would be different, but that is a big increase all at once for a simple haircut.

I am the type of person to always leave positive reviews but this unfortunately is where I am at. I came in for a color appointment where I was told one thing and delivered another. I received a botched “balayage” and was told to wash it 6 or 7 times and I’d like the color better or only then should I come back in. It wasnt only the color that was the problem, it was the overall “bleach and tone” look that was done leaving a ring of roots about 3 inches around the base of my head and blotchy lightened ends worse than if I had applied it myself at home. I had called that same day because it was just not ok and told if I wanted it corrected I had to go to the same person who didn’t have any evening or weekend availability. I took PTO to come back in and all that was done was a bleach wash and a new toner, no correction to the lightening/roots…and I was CHARGED for a blowout. I ultimately paid over $300 for a horrible job and the salon didn’t reach out at all following the experience. After getting my hair fixed somewhere else and taking time to let this pass by, I just couldn’t let it go. I reached out to speak to management in hopes this would help prevent a situation like this from happening again and to possibly get at least the additional charge for the blowout refunded. I was told to send pictures and after two weeks of no response I followed up. I get a two-sentence response saying because I waited to follow up about my experience they would not be refunding me. Their salon posts beautiful hair on their instagram and I believe the majority of their staff put out great work but the way they handled this experience just sits terribly with me. I hope this prevents anything like this from happening in the future.

Julia and Amanda are SO great. They wax so effortlessly, and their facials are amazing.

Apotheca is a peaceful and welcoming one stop shop for everything beauty! I’ve gotten the best haircuts of my life here with pretty much all of the stylists. Since I always book last minute I have had my hair cut by Kasey, Alicia, Melissa, Bonnie, and Ryan. They are all so good at what they do. They really listen to what you are looking for and make the cut work for you. Julie also works wonders on brows and lashes. I used to hate getting my haircut since I have thick hair that’s not easy to style and now I always leave here feeling confident. Thank you guys!

Changed to this salon 12/21 and I have received the cut that I have been searching for for 30 years – have curls with no perm – love my stylist Ryan! Fun and professional and he is invested in how your hair comes out! 1.12.24 still loving my hairdresser!