Adore Nails and Spa

Definitely need an appointment here, glad I had one, when I walked in for my appointment at 930 all the chairs were full and I had to wait a little bit. They were fast (gel manicure and pedicure in just over an hour), but the prices online and on the paper weren’t totally accurate. I paid cash so it was slightly cheaper but still almost 15 dollars more than estimated prior with sales tax. They play good music and take good care of cleaning all the tools and supplies used during manicures. The bottle I wanted was not useable since put back on the rack spilled, so had to change my color when starting my toes. My gel polish started chipping and peeling off not even 3 days after I got them done which is disappointing.

I have supported this salon since the day it opened and have unfortunately watched it gradually decline in quality. I don’t know if it is a lack of care, lack of skill, or what. I have been an extremely happy customer until this past December. Since then every time I come in I have to either step by step walk them through simple shaping techniques, ask them to apply additional layers of polish so my nails are even, and sometimes that doesn’t even work. The past 2 technicians I have had made me feel like I was problematic for even being present. It has been hard to watch the decline. Today I left with every single nail a different shape and thickness after trying over and over again to ask her to correct them. Every time she touched my nails she changed the shape. Towards the end I had given up and it was late. No amount of filing and reapplying base coat will fix a poor acrylic application and the lack of filing technique. I try to be kind and patient with each dissatisfied visit. There are several amazing people who I adore there. I’m sad to say I don’t think I have many chances left before I take my business elsewhere. So sad to see such a great place go downhill.

I posted photos below of why we’re supposed to be a ballerina shaped nail. I provided photos, suggestions, prompts, and was incredibly patient. I just gave up after an hour of attempting to get what I wanted.

I used to love this salon. From 2021-2023, this was my go-to spot. But, this past December, one of the nail techs badly damaged my nails while removing gel polish. I had to stop her because I was in so much pain. She filed the sides of my finger nails and she went too deep with the electric file. My nailbeds hurt for over a month and I had to go see my doctor to make sure I didn’t need medical attention. Now that my nails have grown out a bit, you can see just how much of my nail bed was removed with a file. There are rings on each of my nails that show exactly where she went too deep. What is worse is that it seemed like the other techs knew that my nail tech wasn’t doing a good job because they kept coming over to check on her work. If the owner knows that someone doesn’t have the right skills then they shouldn’t allow them to work with clients. It’s that simple.

i don’t even remember who did my nails, no introduction but i did the basic manicure yesterday, at first it was fine until she slit through my cuticle. She apologized but it’s not okay. Today the wound is slightly healing and you can see the red slit takes up 1/3 of the nail…i also only realized today after reading manicure description that she didn’t file/shape my nails. I talked to someone who knows nails and they said my nail is long enough to clean and file slightly. I also don’t even know the powder she used to stop the bleeding cuz now it makes my nail look yellow… nice girl, great shop… just didn’t think the experience was great.

They are very conscious on time. If the tech is running early, they’ll give you a courtesy call for you to come in early if you choose to otherwise they usually take you on your usual time. Also, if you have ideas and likes, you just show your tech and majority of the time they do it, much better than the picture that you sent. I enjoy going there.