Adore Nail Lounge Reviews, Prices, Services, Photos

I’ve been coming to this salon since July 2023…. And wow how things have changed.

I wanted to share some feedback about my recent experiences. While I’ve always appreciated Tiffany work, I’ve noticed a decline in the quality of her service over the past few months. Specifically, I’ve encountered difficulties, such as when requesting a polish color change, or help with a selection of a color. I always have pics so it’s not hard when I come in, however when I ask for help in selecting the closest color to my pic….. nothing as of late. I use to value our client to nail tech relationship, but I’ve realized all things do really come to an end. Especially when I just got my nails done yesterday literally and she didn’t paint starting from my cuticles leaving one to believe that by looking at them that it’s time for me to get my nails polished !!!!!!!!
I pretended to be happy because I knew I wouldn’t be back.

I don’t know where we went wrong. I pay and tip well so I will take my business elsewhere.

Again from July 2023to December 2023 great experience but January 2024 when I told Tiffany I didn’t like a color and wanted to change it….. everything switched. I don’t know why ppl get emotional with the paying customer if they decide to change the color 2-3 fingers in…..

I always get my nails done with Tiffany and she’s great. The manager of this salon is very nice and she’s always around to check on how things are going. I’ve only been here a couple of times but my experience has been consistently positive. 🙂

Because of the high ratings, I decided to visit. However, the atmosphere at Tech felt rushed. While efficiency is good, making guests feel like you’re rushing to serve the next customer isn’t ideal. Additionally, the attention to detail in the pictures wasn’t great. Moreover, I actually understand Vietnamese, and I overheard the Tech next to mine saying that a customer’s nails lasted for two months before she returned. My Tech then said, ‘Don’t let the customer’s nails last so long, two months is too much.’ While this perspective may be valid from a business standpoint, it would be better not to say it in front of the customer. Even if they probably don’t understand Vietnamese, I believe there is someone like me who does.

EDIT 2 years later:

Ah! I’m so sad because I really loved this place. I felt so rushed, and I don’t think care was put into my nails. The tech would, for example, file all my nails but was really just going through the motions without attention to detail. Same with something she put on before the base coat. She barely touched the brush to my nails! I was a bit in shock. I didn’t think about leaving a review, but literally THE NEXT DAY, my GEL manicure started peeling off. (See picture of blue nails) I’m pretty upset since this was a pretty pricey trip to the salon!

2 Years Ago when they first opened:

The place is so nice, clean, and the service was wonderful! The ladies were so nice, my nails were really well done, and the payment system was quick and all electronic. It’s a very large nail salon and right by campus, which makes it my new go-to nail salon. I will definitely be recommending all my friends!

I am so glad I found this nail lounge! Since moving back to Austin I struggled to find a salon offering consistently superb service in a relaxing environment before Adore. And Nancy is my absolute favorite tech.