a New Beginning, an AVEDA Salon and Day Spa Reviews, Prices, Services, Photos

My first visit. I am so glad I chose A New Beginning. Booked an appointment with Ava, who is exceptional. I hope to be in the area when I am due for my next appointment. Highly recommend this salon to keep you looking your best!

My daughter went today to get her hair done before the DHS prom. The hair looked nice for about an hour but started falling out of place as soon as they got home. Complete waste of money! Not at all what we would expect from a professional hair salon!

RUN away from this place! I don’t think it’s possible for me to articulate the trauma and lasting damage I experienced at the hands of David at this “spa”. I went there for a simple root touchup because my regular colorist was unavailable. I was platinum blonde and my color was stunning. Without asking me, David made me a brunette. He said it was temporary and I asked how long it would take to get that out and could it be washed out now. He washed my hair in bleach and turned it orange. I look like a copper penny. The manager was horrified and aware of his abusive treatment to me in addition to his negligence and tried her best to see if they could highlight my hair again. However, the damage done to my hair by him washing it in bleach has quite literally left it irreparable. There is nothing to be done. David never apologized. In fact he argued with me looking right at me with brown hair and telling me I was blonde. In the span of two hours, I went from platinum blonde to brunette to copper. What is perhaps most devastating is that had he left the brunette temporary color in, it would have faded and we could’ve highlighted over it. Under no circumstances is rinsing your hair in bleach an alternative or an accepted practice in this industry. The manager is a lovely woman who admitted that everything he did was wrong and she was appalled. She also assured me that the owner would call me. And the owner never did. No one should go to this place. Never in my life have I had a man destroy any aspect of my physical body without my permission and with a vengeance. My hair is irreparable and this has been told to me by two people so far that I have seen. There is no corrective color. There is nothing that can be done. It has to be cut very short to eliminate as much of the damaged hair as possible. It is just the most awful experience I’ve ever had anywhere. No one should go here. It will take years, literally for this to grow out and to get back what I once had. updated to say the owner Carol, who has professed to be willing to help me, has refused to give me the formulas and products used on my hair to achieve the greatest success recreating what i had. She knows better than most that any professional will choose products based on what was used previously. Just further reason to stay away from this craziness. Absolutely refusing to give me the information. Because she knows how much her employee screwed up. And that is more important to her than restitution. I’m thinking you don’t need to know anything else.

I’ve been going to a New Beginning for many years and have never once been disappointed. All staff are amazing esp. Carol who is an incredible hair dresser from great cuts to knowing the right color to use. Don’t hesitate to go here for your hair cuts and care.

I was very fortunate to have Ava color and cut my hair today, she’s top talent! and an amazing stylist. Really personable and engaging, overall a great experience. Don’t hesitate to book Ava

A New Beginning is a pleasant place for salon services. All employees are professional, friendly and eager to assist. I am always pleased and I have been coming here for about 12 years. They offer a complete menu of great hair and spa services. The salon is clean, inviting and a peaceful place to relax. Carol the owner runs a great business and everyone working there has adopted her caring and professional manners. Ruth was patient and did a great job with the Cezanne treatment.