RI Nails & Spa Reviews, Prices, Services, Photos
About RI Nails & Spa
RI Nails & Spa is a premier nail salon located in the heart of Rhode Island. With a team of experienced and talented nail technicians, they offer a wide range of nail services including manicures, pedicures, acrylics, gels, and nail art. The salon is known for its clean and welcoming environment, creating a relaxing and enjoyable experience for clients.
In addition to nail services, RI Nails & Spa also offers spa services such as facials, waxing, and massages, making it a one-stop destination for all your beauty needs. Their staff is dedicated to providing exceptional customer service and ensuring that every client leaves feeling pampered and rejuvenated.
Whether you’re looking for a simple manicure or a full spa day experience, RI Nails & Spa is the perfect choice. With a focus on quality and attention to detail, they strive to exceed expectations and leave every customer feeling beautiful inside and out.
Address: 3 Cowesett Ave, West Warwick, RI 02893, United States
Website: http://www.rinailsandspa.com/
Call: (401) 828-3888, +1 401-828-3888
Rating: 4
Total Customer Rating: 102
Salon Open Hours:
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM
Customer Reviews:
I called and made an appointment for a full set and a pedicure. When I came in I asked if it was ok that I have my old set taken off, and a new set put on. They said that should be fine and sat me down to get started. Immediately the man asked me why I wanted them taken off to which I explained that the nails underneath bother me and long story short I just would like them removed and a new set. He continued to try to convince me to do a fill instead, but I just wanted a new set. He talked to the daughter and the daughter came over to ask me why I wanted a new set. At this pointed I had already explained myself multiple times- so I just said “ I just wanted these to be taken off, and to get a new set.”
The man then aggressively grabbed my hands and started filing off my nails. He continued to complain about it to me!
Honestly I started to feel really uncomfortable with how aggressive he was being with the nail drill while complaining about it.
At this point I felt unsafe and I just decided it would be best for everyone for me to leave. He had only spent maybe 5 or 10 minutes starting to file off my nails.
I very kindly said “I think I would like to leave. I don’t feel comfortable and I would like to leave. I would be happy to pay you for your time but I don’t feel comfortable here”
He immediately got even more aggressive, told me to get out, and he pushed passed me to open the door. I then offered the daughter the money because I wasn’t trying to not pay for their time but she said no and tried making excuses saying they were just talking about who was going to the nails. Honestly I have little to no problem with her, but her father(the owner) then literally screamed at me to get out.
I left from there while telling them that they’re unprofessional and aggressive.
This was the worst experience I’ve ever had. I never have problems at any stores I don’t think I’ve even ever left a review before. This experience genuinely scared me and made me so disheartened. I always tip my nail technicians for their hard work and I fully expected to pay for whatever they said. I also was fully prepared for them to just said no! Honestly I would’ve had them just say no over complaining about doing it and being aggressive with dangerous tools on my skin.
I do not recommend.
RI Nails & Spa Photos: