Salon C

I see Lori from Hair Technix. She moved to this Salon about 6 months ago. Been following Lori for years. Lots of parking, easy to find. Sanitized all surfaces after each client.

I’ve been getting my haircut from jennie ever since fantastic Sam’s was at pearl highlands, she always does an amazing job and quickly adjusts if I want to try something new. There’s a reason why I still only go to her because not only does she do amazing work on my hair but she’s very easy to chat with pretty much about anything, squid games? Cars? Fads you name it I swear time flies by fast every single time so if you, your friend or family member are in need of a cut or color whatever, look no further and go schedule an appointment with jennie, you will not be disappointed.

This was very traumatic for me.. I asked the hair stylist if she has worked with my hair type (I have curly wavy hair) before and she said yes. I told her I wanted 2.5 to 3 inches of my hair trimmed off. She said okay.. she proceeded to pull my hair back (low ponytail style) and chop it all of in one sweep.. I was terribly confused because that is not a way to cut hair to make sure it’s the correct length..

I was facing away from the mirror before I noticed how much of my hair she actually cut off.. she then started to STRAIGHTEN my hair without asking me.. I asked her what she was doing!!! She then said it was to make sure my hair was cut even.. that’s when I started to get a little suspicious but went along with it since the last place I got my cut from dry cut my hair unevenly. When she started to cut around my face I knew something was reallly wrong. She was cutting under my jawline… I did not as for a face frame.. I turned to her and she yet a again did a big CHOP without making sure the other side was even..she saw her mistake and started to cut shorter ..

I was FUMMING… I told her I just asked for a straight trim.. why was she by my face if my hair is long… that’s when I saw myself in the mirror… she has straighten and cut to my shoulders… a now have a bob.. I was frustrated since I thought we understood that I can’t get too much cut because my hair is CURLY.. so it will curl up even shorter…instead of the 2.5 inches, I got 9 inches cut off… but because my hair is curly it looks like 12 inches of my hair was cut off… I now have a BOB… A STUPID UNWANTED BOB that curls up…

I cried for days because my hair means a lot to me… this was horrible.. I tried to call the salon over 10 times but they have not picked up… I’m not sure what to do anymore other than say this was HORRIBLE…

I waked in, no one greeted me or asked if I had an appointment. I was completely ignored. Gave them the benefit of doubt, they were busy. The phone is ringing, no one is answering it-meanwhile a stylist is playing on her phone. I waited over 30 minutes with no one saying a word to me or attempting to assist me. I wish I could give them less stars. Sad because I’ve been here twice before. Don’t waste your time!

Location is awesome! Place is clean and customer service is excellent. I have finally found a stylist that understands my hair. Thanks Kristen for a fabulous haircut. I love your work!